Care Partner - Remote

Job Description :

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit

Location : This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.

Job Type : Full-Time, Hourly

Schedule : 8 : 30am – 5pm MST

Sharecare is looking for a Care Partner to assist with its Home Health Business Line, CareLinx. CareLinx is a healthcare technology platform that connects families with non-medical and in-home caregivers. The Care Partner role is crucial in ensuring that caregivers have a smooth, engaging, and exciting experience at CareLinx.

In this role, you will be the first point of contact for caregivers, guiding them from initial inquiry to their first shift and beyond. Your responsibilities include identifying and interviewing suitable candidates based on member and needs, assisting with the caregiver / member matching process, and ensuring caregiver retention. You will also maintain ongoing relationships with caregivers, providing continuous support to help them succeed and maximize their impact through the CareLinx platform. Additionally, you'll offer resources and guidance to ensure caregivers feel informed, supported, and empowered to deliver exceptional care for members.

Essential Job Functions :

Recruitment & Job Offer Management :

• Conduct interviews to ensure caregivers align with CareLinx’s values and culture, representing the platform throughout the hiring process.
• Manage and negotiate job offers within approved ranges, including terms and delivery, for selected caregivers.
• Provide an engaging and supportive experience for caregivers, answering questions, addressing concerns, and inspiring confidence in their journey with CareLinx.
• Partner with CareLinx Onboarding Specialists to ensure caregivers are fully prepared for their first shift.
• Guide caregivers through platform updates, making it easy for them to navigate and empowering them to create the flexible, rewarding, and fulfilling experience they desire with CareLinx.

Shift and Program Support :

Relationship Management :

Support and Engagement :

Qualifications :