Front Desk Admin Support Specialist

Job Description

Job Description

Type :

Direct Hire

Full Time or Part Time :

• Full-Time

Pay Rate :

• $35,360 - $41,600 per year
• $17-$20 per hr

Location :

• St. Cloud, FL, 34771

Language Requirements :

• Write, read, and speak English

Language Preferences :

• Write, read, and speak Spanish

Overview

A focused, energetic, and personable Mid-Level Administrative Support Specialist with strong leadership potential and a desire to grow within the firm. We are seeking a personal and corporate tax professional with the ability to assist both individuals and businesses in managing their tax obligations and maximizing financial efficiency. The ideal candidate must be protective of the business, proactive, a polished professional with a can-do attitude and fluency in both English and Spanish is preferred. Prior administrative support experience in an accounting firm setting is strongly preferred. The selected candidate must genuinely enjoy their work, take pride in high-quality performance, and consistently take initiative without waiting to be told.

This role requires professional-level administrative expertise, including intermediate proficiency in Microsoft Outlook, Excel, and Word; strong scheduling and calendar management abilities; and the capacity to support multiple leaders simultaneously. Exceptional written communication skills are essential-particularly the ability to craft concise, well-structured, confidential professional emails. The individual must demonstrate sound judgment, discretion, and a communication style that blends professionalism with southern charm, maintaining the perfect balance of personable and polished.

Key responsibilities include prioritizing and managing large volumes of email with proper follow-through, proactively identifying needs or issues before they arise, and coordinating directly with Partners and staff to ensure nothing is overlooked. Strong attention to detail, accuracy, and high-level time management skills are critical, especially when navigating shifting priorities and frequent interruptions.

Experience with property management tasks and related software is required. Additional responsibilities include maintaining records across software platforms, managing meeting room and office reservations, answering and routing calls professionally, and ensuring smooth daily office operations. Tasks may include document management (scanning, digital filing), data entry, office supply oversight, and handling all incoming / outgoing mail (USPS, UPS, FedEx, etc.). Other responsibilities may be assigned as needed.

Experience Requirements :

• Minimum of 5 years of secretarial / administrative experience
• Excellent customer service, administrative, and organization skills
• Ability to manage priorities and time with a systematic approach
• Detail oriented, ability to multitask, and work well under pressure
• Proficient in Microsoft Office (Outlook, Excel and Word)
• Excellent organizational skills, verbal and written communication skills.

Experience Preferences :

• Thomson Reuters software (UltraTax, Practice CS, File Cabinet CS)
• Preferably from a private accounting firm or tax department of a mid-large size company

Physical Requirements :

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to stand and walk short distances to greet clients or access office equipment.
• Must be able to lift up to 15 pounds (e.g., files or office supplies).
• Ability to bend, reach, and retrieve files or office materials as needed.

Education Requirements :

• High School Diploma or Equivalent (GED)

Education Preferences :

• Associate's degree or higher with a focus on accounting
Training Schedule :
• N / A

Schedule :

• 8-hour shift (7 : 30am - 5 : 30pm)
• Monday to Friday

Dress Code :

• Business Casual
Benefits :
• TBD

Additional Information :

Drug screening, background, and reference checks are performed if required. Valid identification and reliable transportation are required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.