Center Operations Manager

Job Description

Job Description

Salary : 65000-75000

Pay : $65,000.00 - $75,000.00 per year

Job description : Overview

Colorful Minds ABA is growing, and we are seeking a highly organized, mission-drivenClinic Operations Managerto oversee daily operations of our pediatric ABA clinic serving children ages 28 with autism and developmental disabilities. This role partners closely with the Clinical Director and CEO to ensure smooth clinic operations, exceptional family experience, and strong staff support.

This is anin-person leadership roleideal for someone with strong operations, scheduling, and team-management experience in education, healthcare, ABA therapy, or early childhood settings.

Why Join Colorful Minds ABA?

• Leadership role with autonomy and growth potential
• Mission-driven environment focused on helping children thrive
• Supportive and collaborative leadership team
• Opportunity to help build and strengthen clinic operations
• Pathway to futureRegional Directorrole as clinic expands

Daily Operations

Oversee day-to-day clinic operations to ensure smooth programming and exceptional client experience

Maintain facility readiness, safety standards, supplies, and equipment

Manage operational problem-solving, coverage needs, and schedule adjustments

Staff Leadership

Supervise RBTs, supervisors, and administrative staff

Lead onboarding, training, coaching, and performance check-ins

Build a positive, team-focused culture that supports retention

Lead team meetings and day-to-day communication

Scheduling & Coordination

Create and manage master staff and client schedules

Assign therapists strategically based on client needs and supervisor input

Manage cancellations, absences, and coverage planning

Track session hours, attendance, and authorizations

Systems, Policies & Process Development

Develop operational SOPs and workflows

Improve scheduling, communication, documentation, and program systems

Support growth and scalability initiatives with CEO & Clinical Director

Compliance & Quality Assurance

Ensure adherence to HIPAA and operational compliance requirements

Conduct documentation audits for completeness and timeliness

Coordinate with billing and authorization teams

Monitor operational KPIs and identify areas for improvement

Family Experience & Client Services

Serve as families primary point of contact for operational needs

Support onboarding, tours, and scheduling updates

Handle concerns professionally, ensuring positive family experience

Strategic Leadership

Provide operational reporting and insights to CEO

Support capacity management, staffing planning, and program expansion

Track metrics such as session completion, staff utilization, and attendance trends

Education

Masters degree in Special Education, Education, Healthcare Administration, or related field required

Background in autism or developmental disabilities strongly preferred

Experience

5+ yearsin operations, coordination, or program management (school, ABA, daycare, therapy center, or healthcare preferred)

Experience supervising teams of 1020+

Scheduling, compliance monitoring, and systems development experience

Experience working with children with autism required

Skills

Excellent leadership and communication abilities

Strong organizational and project-management skills

Ability to manage priorities, troubleshoot, and make decisions

Proficient with scheduling software and Google Workspace

Empathy, patience, and professionalism working with families

Strong follow-through and accountability

Job Type : Full-time

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location : In person