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Technical Operations Specialist
Technical Operations SpecialistVirtualVocations • Paterson, New Jersey, United States
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Technical Operations Specialist

Technical Operations Specialist

VirtualVocations • Paterson, New Jersey, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Client Technical Operations I.

Key Responsibilities

Intake, triage, and perform Level 1 technical troubleshooting for production support cases

Document findings and maintain ownership of tickets throughout their lifecycle

Collaborate with internal teams and escalate complex issues as needed

Required Qualifications

Bachelor's degree preferred

2 or more years of experience in dental RCM and EDI

Proficient in MS Office applications

Working knowledge of technical and procedural aspects and functions

Ability to multitask accurately in a fast-paced environment

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Technical Specialist • Paterson, New Jersey, United States

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