Senior Product Manager

Senior Product Manager

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters : delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

What You'll Do

Tekmetric is seeking a Senior Product Manager to lead the development and growth of our SaaS product for auto repair shops. As a part of a relatively small and growing team, you will have the unique opportunity to become influential in shaping our product. You will be responsible for guiding the product strategy and roadmap, as well as managing the development, launch, and ongoing optimization of the product.

Key Responsibilities :

• Lead Strategic Product Initiatives : Drive the planning and execution of product initiatives from concept to launch, ensuring alignment with business goals and market trends.
• Become an expert in the Auto Repair Industry : Develop a deep understanding of the Auto Repair domain in order to best identify new product opportunities for our core users.
• Lead Key AI Product Initiatives : Combine a deep understanding of the problem space with generative AI solutions to help CPAs do their jobs better and faster.
• User-Centric Research : Deeply understand our core users' JTBD, concept testing, and usability testing into an iterative development process.
• Collaborate Across Teams : Work with design, engineering, product marketing, and sales teams to align on product vision, strategy, go-to-market plans, pricing, packaging, and business priorities.
• Deliver High-Performing Products : Ensure products meet users' unmet needs while mitigating business risks in value, feasibility, and usability.
• Measure Business Impact : Build products with business outcomes in mind then measure if those outcomes showed up.
• Develop Product Vision : Define and communicate the long-term vision of the product area you own and translate that into executable roadmaps.
• Train Internal Teams : Educate sales, support, and consulting teams on new technology, ensuring they can sell, troubleshoot, and use it effectively.

What You'll Bring :

The Tekmetric Way

At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast as a team, remain curious, and take full ownership of our results - no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and value honest feedback as a tool for growth, you'll feel right at home here. We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, challenge assumptions (even your manager's), and push for better outcomes. This is a place for builders, not bystanders. Success here requires focus, follow-through, and a willingness to roll up your sleeves - but, if you're motivated by meaningful work and real results, the experience is deeply rewarding. You'll join a team that cares about the work, supports one another, and isn't afraid to take smart risks to achieve bold goals. If that fires you up rather than intimidates you - we can't wait to meet you!

Why You'll Love Working With Us

Health & Wellness That Have You Covered :

Investing in Your Future (and Present) :

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.