If your application is selected, one of our hiring managers will reach out to you for an interview.
Requires medical office experience to apply
Responsible for greeting customers, answering telephones taking telephone messages, making appointments and registrations, calling patients to remind of appointments, making referral appointments with due diligence, verifying insurance coverage, collecting payment from patients, filing patient notes in charts, re-filing charts, scanning insurance cards, face sheets, charts, etc., making copies of patient’s insurance cards and patient notes, making appropriate copies of medical records to send to other physicians, providing information, communicating with departments.
ESSENTIAL FUNCTIONS:
EDUCATION:
High school diploma or GED.
EXPERIENCE:
Minimum of one-year experience in customer service setting, requires at least six months receptionist experience in health care setting to apply.
REQUIREMENTS:
50 wpm typing skill preferred.
KNOWLEDGE AND SKILL REQUIREMENTS:
ENVIRONMENTAL/WORKING CONDITIONS:
Office setting, well ventilated and well lighted.
PHYSICAL/MENTAL DEMANDS
Sitting/standing for long periods of time. Requires eye-hand coordination, finger dexterity. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.
Medical Receptionist • Charlotte, NC, US
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