Program Manager, Technical Programs

Program Manager, Technical Programs

PayPal, Inc. seeks Program Manager, Technical Programs in New York, NY

Job Duties : Organize and lead planning activities & integration especially quarterly, annual & multi-year planning of high value strategic partners resulting in the creation of a release / product roadmap. Manage programs with daily transaction processing volumes exceeding $25million for each strategic partner. Ensure all teams align with enterprise planning expectations. Drive the end-to-end onboarding and launch of payment products while engaging with several internal teams (sales / marketing / integration / customer service management / partners) for international markets, resulting in significant revenue contributions. Analyze and interpret payment data to identify trends, create actionable insights, and drive continuous improvement in customer satisfaction and operational KPIs & OKRs. Work with leadership to derive OKR strategy for programs. Manage cross-functional teams both internal and external stakeholders to align objectives, track program milestones, and ensure successful delivery of complex, multi-stakeholder initiatives. Create and manage clear Gating Criteria with business partners for Go / No-go decisions. Proficient in looking at problems from a different angle and suggest a solution to the product team. Partial telecommuting permitted from a commutable distance.

Minimum Requirements : Master's degree, or foreign equivalent, in Business Administration, Engineering, or a closely related field, plus three years of experience in the job offered or a related occupation.

Special Skill Requirements :

• Program Management within fintech
• Experience working with external payment processing networks and e-commerce firms to develop and deploy innovative B2B and B2C financial products
• Product Management
• Agile
• Data Analysis implementing data-driven strategies to enhance merchant payment success rates to achieve improvements
• Business Operations experience with internal tool design to optimize operational efficiency to reduce stakeholder friction and streamline product development cycles
• SQL, Tableau
• Miro, Confluence page, canvas, Jira, Salesforce, Slack

EOE, including disability / vets.

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is :

Primary Location | Pay Range :

New York, New York | Salary : $158,974.00-270,500.00 per annum. 40 hours per week; M-F, 9 : 00 a.m. to 5 : 00 p.m.

PayPal is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors, including but not limited to relevant skills and experience. Your recruiter can share more information about our total compensation package during the hiring process.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Must be legally authorized to work in the U.S. without sponsorship.