Senior Manager, Project Program Management

divh2Senior Manager, Project Program Management / h2pDrive Learning Development strategy, develop and / or implement programs to advance shared services and IT capabilities for EBS, while fostering a culture of continuous learning and capability development. This role translates executive priorities into actionable plans, ensures measurable outcomes, and champions workforce upskilling through structured learning programs, knowledge-sharing forums, and adoption of best practices and toolsets. The Senior Manager will embed capability-building into program execution-leveraging enterprise learning platforms (e.g. KP Learning University), coaching frameworks, and competency assessments-to strengthen organizational resilience and prepare teams for evolving technology and business demands. / ppThis managing level employee is primarily responsible for overseeing the delivery of IT infrastructure and operations capabilities, managing the work of program teams and controlling and mitigating risks, working closely with internal customers, third party vendors and business leaders. / ph3Essential Responsibilities : / h3ulliManages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments; assuming responsibility for decision making; aligning team efforts; building accountability for and measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; partnering with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies; and influencing units to operate in alignment with business objectives. / liliPursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst departments; strategically evaluating talent for succession planning; setting performance management guidelines and expectations across units; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. / liliOversees large scale programs for assigned business initiatives from planning to completion. / liliOversees development and execution of all project plans. / liliOversees the program financials of all projects / programs and ensures projects / programs are managed to budget allocations. / liliOversees and ensures program performance across programs. / liliOversees project / program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project. / liliPromotes, refines, and oversees adherence to established processes and policies (e.g. SDLC including domain standards, Kaiser standards). / liliAssists in the establishment and management of proper project management practices in regard to allocation of resources, schedules and task assignments. / liliOversees projects and programs team members and holds team members accountable for results. / liliOversees the decisions of others in reference to internal and / or external resources based on the alignment of team member skills and project demands. / liliCommunicates a clear vision of project goals and objectives to the team. / liliDelivers performance feedback to team members supervisors. / liliOversees risk mitigation across projects or programs. / liliMonitors the compliance of project plans by ensuring team members follow policies and procedures. / liliEnsures the alignment, buy-in, engagement and support of diverse project stakeholders by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, and senior management. / liliEnsures team members have identified the right stakeholders for their project based on level of influence and decision making. / liliDetermines program goals, influences the prioritization of deliverables, coordinates all business processes (e.g. project change management, communication) and facilitates decisions necessary for program delivery by partnering with program sponsors and / or review boards. / liliCommunicates tough issues to stakeholders and keeps an independent opinion. / liliManages vendor performance and provides direction for service improvements or revisions to strategy. / liliManages relationships and contract negotiations with third party hardware and software vendors. / li / ulh3Knowledge, Skills and Abilities : (Core) / h3ulliAmbiguity / Uncertainty Management / liliAttention to Detail / liliBusiness Knowledge / liliCommunication / liliConstructive Feedback / liliCritical Thinking / liliCross-Group Collaboration / liliDecision Making / liliDependability / liliDiversity, Equity, and Inclusion Support / liliDrives Results / liliFacilitation Skills / liliHealth Care Industry / liliInfluencing Others / liliIntegrity / liliLeadership / liliLearning Agility / liliOrganizational Savvy / liliProblem Solving / liliShort- and Long-term Learning Recall / liliStrategic Thinking / liliTeam Building / liliTeamwork / liliTopic-Specific Communication / li / ulh3Knowledge, Skills and Abilities : (Functional) / h3ulliAnalytical Skills / liliBusiness Acumen / liliBusiness Planning / liliBusiness Process Improvement / liliClient Focus / liliConflict Resolution / liliCross Department Coordination / liliDebugging and Troubleshooting / liliDelegation / liliDemonstrating Personal Flexibility / liliFinancial Acumen / liliGetting Work Done Through Others / liliInnovative Mindset / liliMS Project / liliManaging Diverse Relationships / liliMentoring and Coaching / liliMicrosoft Office / liliNegotiation / liliOrganizational Skills / liliPrioritization / liliProject Estimation / liliProject Management / liliRelationship Building / liliVendor Management / li / ulpstrongMinimum Qualifications : / strong / pulliMinimum seven (7) years experience managing project(s) using project life cycle methodologies (e.g., SDLC, process management, organizational change). / liliMinimum four (4) years experience implementing large, complex projects in a corporate environment. / liliMinimum four (4) years experience leading project teams in a matrixed environment. / liliMinimum two (2) years experience managing operating and / or project budgets or financials. / liliBachelors degree in Business Administration, Computer Science, MIS or related field and Minimum eight (8) years of IT or related business experience, including Minimum seven (7) years experience managing projects. Additional equivalent work experience may be substituted for the degree requirement. / li / ulpstrongPreferred Qualifications : / strong / pulliFour (4) years supervisory experience. / liliThree (3) years experience leading projects or programs requiring the integration of cross-functional technology and / or business solutions. / li / ul / div