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Dental Specialty Benefits Coordinator/Front Office (Endodontics)
Dental Specialty Benefits Coordinator/Front Office (Endodontics)Foundation Endodontics • Richmond, Texas, United States
Dental Specialty Benefits Coordinator/Front Office (Endodontics)

Dental Specialty Benefits Coordinator/Front Office (Endodontics)

Foundation Endodontics • Richmond, Texas, United States
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About Us:
Foundation Endodontics is a leading and patient-focused dental practice specializing in endodontics. We are dedicated to providing high-quality dental care and ensuring our patients' comfort throughout their treatment. Our team of experienced professionals is committed to delivering exceptional endodontic services.

Job Description:
The Benefits Coordinator plays a crucial role in our practice by managing patient insurance benefits, facilitating communication between patients and insurance companies, and ensuring accurate billing and reimbursement. The ideal candidate will possess a strong understanding of dental insurance plans, excellent organizational skills, and a high level of customer service.

Key Responsibilities:
  • Verify patient insurance benefits and eligibility prior to appointments.
  • Communicate with insurance companies to obtain detailed information regarding coverage, benefits, and pre-authorization requirements.
  • Accurately input and update insurance information in the practice management software.
  • Educate patients about their insurance coverage, benefits, and financial responsibilities.
  • Provide patients with estimates of out-of-pocket costs for procedures.
  • Assist patients with insurance-related inquiries and resolve any issues or discrepancies.
  • Prepare and submit insurance claims for endodontic services in a timely manner.
  • Follow up on unpaid or denied claims, ensuring prompt resolution and payment.
  • Post insurance payments and adjustments to patient accounts accurately.
  • Discuss financial arrangements and payment options with patients.
  • Set up payment plans for patients as needed.
  • Collect and process patient payments, including co-pays and deductibles.
  • Maintain accurate and up-to-date patient records, including insurance information and communication logs.
  • Ensure compliance with HIPAA and other regulatory requirements related to patient information and billing practices.
  • Stay informed about changes in insurance policies and procedures.
  • Assist with front desk duties, including scheduling appointments and answering phone calls, as needed.
  • Collaborate with the clinical team to ensure a smooth patient flow and exceptional patient experience.
  • Participate in staff meetings and training sessions to stay current with practice policies and procedures.

Qualifications:
  • High school diploma or equivalent; associate’s degree or certification in healthcare administration or related field preferred.
  • Previous experience as a benefits coordinator or in a similar role within a dental or medical practice.
  • Strong knowledge of dental insurance plans, billing procedures, and coding.
  • Proficient in using practice management software and Microsoft Office Suite.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational and problem-solving abilities.
  • Ability to work independently and as part of a team.

Benefits:
  • Competitive compensation based on experience.
  • Employer-supported health insurance program.
  • Employer-supported life insurance program.
  • Six paid holidays per year.
  • Continuing education opportunities.
  • A supportive and friendly team environment.
  • Opportunities for professional growth and development.
  • Quarterly employee incentive program.
  • Quarterly team-building excursions.


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    Dental Specialty Benefits Coordinator/Front Office (Endodontics) • Richmond, Texas, United States

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