Claims Specialist

Overview

Ballator Insurance Group, now a part of Gallagher, is a national insurance organization that provides innovative insurance solutions to niche industry groups. We pride ourselves on cultivating lasting relationships with our clients by understanding their unique needs and providing tailored coverage that supports long-term success. As a Claims/Loss Control Specialist, you will play a vital role in providing consultative and analytical services to our clients. Your responsibilities will include reviewing and developing strategies to reduce risks and exposures through on-site evaluations and data-driven assessments. You will participate in claims reviews, collaborate with producers and attorneys, and help ensure the accuracy and effectiveness of our loss control programs. Success in this role requires a proactive and solution-oriented mindset, with a commitment to continuous improvement and cross-functional collaboration. This position is a hybrid role based out of the Orlando, Florida area. How you'll make an impact Claims Management Monitor all lines of insurance claims via Third Party Administrator Review claims for reserve accuracy and compliance with service instructions Assist with action strategies to bring claims to cost effective resolution Maintain detailed records of claims and prepare reports for management. Identify claim trends and provide insights to improve risk strategies. Loss Control Conduct risk assessments and safety audits for clients and internal operations. Recommend corrective actions to minimize hazards and prevent losses. Develop and deliver training programs on safety, compliance, and risk prevention. Monitor effectiveness of loss control initiatives and adjust strategies as needed. Integrated Duties Use claims data to inform and strengthen loss control strategies. Provide a unified point of contact for clients on both claims and risk management. Collaborate with internal teams to align claims handling with prevention efforts About You Required: Bachelor's degree or commensurate experience; 3 years' related experience in Safety, Risk, or Insurance. Ability to obtain appropriate licenses in all states where business is conducted. Excellent interpersonal, verbal and written communication skills. Proficiency in Microsoft Office. Moderate travel required, including some overnight travel. Ability to travel by automobile and aircraft and work outside or normal business hours as required. Ability to perform work on varied customer properties; entails negotiating non-public access areas, climbing, lifting, sitting, standing and walking for extended periods of time. Preferred: Associate in Risk Management (ARM), Associate in Safety Professional (ASP), Certified Safety Professional (CSP). " Behaviors: Interfaces effectively with management, clients, account teams and partners. Complies with all company policies and procedures, pro-actively protecting confidentiality of client and company information. Understands industry trends and governmental regulations. Efficiently organizes work and manages time in order to meet deadlines. Exercises discretion in confidential matters and uses independent judgment. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.