Operations Leader - AI Strategy

U.S. Bank Operations AI Strategy Leader

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

A visionary and execution minded leader to shape the future of AI across Operations. This person will define the Operations AI strategy, guide its delivery in partnership with product and technology, and establish governance routines that ensure AI is deployed responsibly, efficiently, and at scale. The ideal candidate will connect strategy to execution - identifying high impact AI opportunities, tracking progress and outcomes, and designing repeatable approval and oversight mechanisms that balance innovation with compliance and risk management. This person will work closely with senior leaders to ensure the strategy is connected to divisional goals and considers the dynamic pace of innovation in the marketplace.

Responsibilities

• Define and continuously evolve the Operations AI strategy aligned with divisional objectives and enterprise goals
• Partners with product, technology, and operational leaders to identify high value AI opportunities and ensure a balanced portfolio of near-term and long-term initiatives
• Translate strategic priorities into actionable roadmaps with clear milestones, business outcomes, and success metrics
• Facilitate prioritization and investment discussions across senior leadership to ensure alignment and transparency
• Accountable for driving execution and building momentum to achieve and exceed Operational goals
• Establish and operationalize a repeatable AI governance framework that balances innovation with risk, compliance, and ethical use of AI
• Develop approval workflows and decision-making routines for AI use cases, including intake, review, and sign off processes
• Partner closely with enterprise partners to align with emerging regulatory requirements and industry best practices

Basic Qualifications

Preferred Skills / Experience

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits : Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. Our benefits include the following (some may vary based on role, location or hours) :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $170,255.00 - $200,300.00