Financial Aid Advisor

A company is looking for a Financial Aid Advisor who will serve as the primary contact for students and staff regarding financial aid services.

Key Responsibilities

Provide financial aid advising and exceptional customer service through various communication channels

Accurately document student interactions and maintain necessary records in the student information system

Participate in team meetings and contribute to strategic planning and diversity initiatives

Required Qualifications

Associate's Degree in Accounting, Business, Finance, or a related field

1-3 years of relevant customer service and / or financial aid experience

Experience in a service-oriented call center is preferred

Proficiency in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint

General knowledge of the higher education industry is preferred but not required