Spanish Speaking Customer Service for Food & Beverage industry

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries, and we specialize in connecting talented individuals with opportunities across various industries, including social media, gaming, healthcare, and more. Currently, we are looking for a Spanish Speaking Customer Service Representative for the Food & Beverage industry to join a dynamic team dedicated to providing exceptional service. In this role, you will utilize your language skills and customer service expertise to ensure a consistent and high-quality experience for our clients' customers. This position requires excellent communication abilities and a passion for the food and beverage sector. As part of our recruitment process, we strive to match the best candidates with the right opportunities, ensuring that both candidates and employers find their ideal fit. If you are a motivated individual seeking to make a difference in the customer service field while leveraging your language skills, this could be the perfect opportunity for you to embark on an exciting international career.

Responsibilities

• Provide outstanding customer service to Spanish-speaking clients in the food and beverage sector
• Respond promptly to customer inquiries via phone, email, and chat in both Spanish and English
• Assist customers with order placement, product information, and any service-related issues
• Maintain a positive and professional attitude while handling customer complaints and feedback
• Collaborate with team members to improve processes and service delivery
• Document customer interactions and feedback in the CRM system
• Stay up-to-date with product knowledge and industry trends to provide accurate information