Vice President of Account Management

A company is looking for a Vice President (VP) of Account Management.

Key Responsibilities

Build and maintain strong, long-term relationships with key clients and act as the primary point of contact for escalations

Develop and execute account management strategies that align with organizational goals and identify upselling opportunities

Lead and mentor the account management team while establishing and monitoring key performance indicators (KPIs) for performance evaluation

Required Qualifications

Proven leadership experience in account management or client services teams within the healthcare or related industry

Deep understanding of healthcare administration and operational best practices

Strong analytical skills with the ability to leverage data for decision-making

Commitment to delivering exceptional client experiences and achieving high levels of client satisfaction

Ability to thrive in a dynamic environment with shifting priorities