Client Service Representative

A company is looking for a Client Service Representative to serve as the first point of contact for clients.

Key Responsibilities

Field incoming emails and phone calls from prospective and existing clients regarding queries on pricing, billing, and product information

Manage membership applications and account setup, transitioning clients to the Sales Development Representative as needed

Collaborate with team members to ensure client needs are met and maintain records of client interactions in Salesforce

Required Qualifications

Previous experience in customer service within a fast-paced environment

Strong organizational, time management, and multi-tasking skills

Proficient in Microsoft Office and ideally, a CRM system like Salesforce

BA / BS degree or international equivalent preferred

1 year of sales experience preferred