We are looking for someone to join our amazing tech support team.
Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.
Strong work ethic : you won't be micromanaged but you will be expected to produce great work and have very happy customers.
Flexible : you'll deal with a wide range of tickets so you'll need to able to adjust on the fly.
Professional : provide exceptional service to all users.
Requirements :
Bachelor's degree or equivalent
Entry level to 1 year experience with customer service, customer success, account management, & social media
Tireless work ethic that is up for the hustle-and-bustle of a tech startup
A desire to learn and understand everything-become a product expert
Energetic, positive attitude is a must. We definitely love to laugh and have fun!
Excellent verbal and written communication skills
Highly organized with demonstrated attention to detail
Candidates must be authorized to work in the US
Specific responsibilities include...
Create an exceptional personal experience for CMB customers
Become a product expert
Serve as the primary contact between the customer and the company, answering all types of customer inquiries via email
Troubleshoot and resolve customer issues, bugs, and complaints with care
Contribute to product planning by providing customer feedback to management to improve customer experience
Potential to work cross-functionally with product, engineering, marketing, and QA. Show us what other skills you have and we'll put them to use!
Tech Support • 94134 San Francisco, CA, US
Here at Zip, we're reimagining how modern businesses function in the age of AI.The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most inno...[internal_linking.show_more]
At Bonafide, we believe everyone deserves the confidence to navigate today’s technology.As a volunteer, you’ll mentor justice-impacted learners in everything from unlocking their phones and sending...[internal_linking.show_more]
Learning Technology Support Consultant (7584U), Haas School of Business - 84866.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and...[internal_linking.show_more]
We are looking for a technically skilled, self-motivated, customer-focused manager to lead a team of high energy Support Engineers.In this role you will be responsible for hiring, developing and me...[internal_linking.show_more]
AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability.We bring together on-call, incident response, AI SRE, and status pages in a sin...[internal_linking.show_more]
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...[internal_linking.show_more]
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical adv...[internal_linking.show_more]
We are Datadog's in-house product experts.The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successfu...[internal_linking.show_more]
Senior Cloud Application Support Engineer.Hybrid - 3 days per week onsite required.Approved office locations: Dallas, Raleigh, Boston, San Francisco, or Waterloo (Canada).We are focused on generati...[internal_linking.show_more]
A business intelligence platform located in San Francisco is seeking a Product Expert to provide high-touch technical support for customers.The role involves using SQL and data analytics skills to ...[internal_linking.show_more]
Job Title: Technical Lead (COTS - L3 Support).Location: Foster City , CA (Onsite).Duration: Full Time Employment.We are looking for a proactive and technically skilled COTS Support Engineer with 6+...[internal_linking.show_more]
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients.Headquartered in Billerica, MA; we provide infrastructure services an...[internal_linking.show_more]
As a Support Engineer, you will provide first-class post-sales technical leadership to our client base.Working directly with customers, Support Engineers are the authority on the CircleCI platform,...[internal_linking.show_more]
From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity.With Fivetran, customer data arrives in their warehouses, canonic...[internal_linking.show_more]
There's still Time to Make a Difference in the 2025-2026 School Year!.We're hiring now! Zen Educate is looking for Para Educators.You'll grow your skills, gain meaningful experience, and work where...[internal_linking.show_more]
Roots Surrogacy is seeking exceptional women for a highly supported, premium surrogacy experience.We work with intended parents who are deeply invested in creating a respectful, connected, and well...[internal_linking.show_more]
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform.A leader in cloud physical security, Verkada helps organizations strengthen safety ...[internal_linking.show_more]
