Commercial Lines Account Manager

Job Description

Job Description

About Us

Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry.

We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work.

Commercial Lines Account Manager

Position Summary :

The primary function of this role is to manage and service a portfolio of commercial insurance accounts. This role involves building strong client relationships, ensuring policy accuracy, handling renewals, and providing exceptional customer service. The Account Manager serves as a key liaison between clients, insurance carriers, and internal items to ensure coverage needs are met effectively.

Key Responsibilities :

Client Relationship Management

• Maintain strong client relationships by responding to inquiries and providing timely support.
• Maintain records of customer interactions and transactions, documenting inquiries, comments, and actions taken in the agency management system.
• File claims on behalf of clients and follow up as needed.
• Issue certificates of insurance and evidence of property.

Policy Administration

Marketing & Proposal Development

Operational Support & System Management

Team Collaboration & Leadership

Qualifications :

Schedule : Monday-Friday, 8 : 30am-5 : 00pm (Hybrid Work Options)

Office Locations :

Benefits :

No Solicitation Notification to Agencies : Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.