Service Coordinator - Morningstar

Job Description

Job Description

The Service Coordinator connects residents of affordable housing communities to the support services that promote self-sufficiency and improve quality of life. Our on-site Service Coordinator provides residents with information, makes referrals to community organizations, and brings resources on site. Together, we can build safer, more supportive communities.

How You'll Contribute : While maintaining resident confidentiality and acting with empathy, you will :

• Set up volunteer support programs with service organizations in the community.
• Assist and advise residents and families on available services that promote wellness and a self-reliant lifestyle.
• Educate residents, families, and staff on available community resources (for example, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, occasional visiting nurse, preventive health screening / wellness, and legal advocacy)
• Assist residents in creating informal support networks among themselves, with family members and friends.
• Monitor the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
• Create and foster a network of local social services agencies and facilitate residents' access to programs.
• Raise awareness among local service providers of the community's needs and promote partnerships that help residents gain access to needed services.
• Develop a sense of community among residents and their neighbors using organization and facilitation skills. (May involve creating social / community-oriented programming, resident associations, community-based newsletters, welcoming committees, orientation packages, support groups, etc.
• Maintain resident files and appropriate documentation in a customized data management system.
• Success Criteria : A heart for service and excellent work ethic.

REQUIREMENTS :

Work Conditions & Physical Demands

Work Environment

Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.

Background Check Process

Your resume and application information, including employment history, educational history, and credentials / certifications, are subject to verification.

EOE / Disabled / Veterans Statement

We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.