Inside Sales Representative (Home Warranties)Cinch Home Services, Inc. • Boca Raton, FL, US
Inside Sales Representative (Home Warranties)
Cinch Home Services, Inc. • Boca Raton, FL, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]5+ years of inside sales, call center, or telesales experience (home services, insurance, or warranty sales preferred). Proven ability to meet and exceed sales targets in a fast-paced environment. Strong phone presence, active listening, and consultative selling skills. Proficiency with CRM software (Salesforce, HubSpot, or equivalent) and Microsoft Office (Excel, Word). High energy, resilience, and a competitive, goal-oriented mindset. Excellent verbal and written communication skills. Ability to work flexible shifts, including some evenings and weekends, if needed. Experience selling home warranties, home services, insurance, or real estate-related products. Knowledge of basic home systems (HVAC, plumbing, appliances) a plus. Bilingual (English / Spanish) is a plus.
Job Description
Job Description
Key Responsibilities
- Handle inbound and outbound calls to prospective customers interested in home warranty services.
- Educate and consult homeowners on the benefits, coverage options, and pricing of our warranty plans.
- Follow a structured sales process to drive high conversion rates and meet or exceed sales goals.
- Qualify leads, understand customer needs, and recommend the best warranty solution.
- Maintain accurate records of customer interactions in CRM systems (e.g., Salesforce, HubSpot).
- Overcome objections and use consultative selling techniques to close sales.
- Collaborate with Marketing and Sales Leadership and peers to continuously improve scripts, strategies, and processes.
- Stay informed on product updates, promotions, industry trends, and competitors.
- Uphold excellent customer service standards to foster long-term customer satisfaction.
Requirements
Preferred Qualifications
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