Inside Sales Representative

Job Description

Job Description

Our client is seeking an Inside Sales Representative to strategically expand assigned growth accounts and secures new business within the designated territory through proactive outbound communications, diligent quote and abandoned cart follow-up, and the nurturing of customer relationships. The primary focus includes interacting with industrial, academic, government, and biotech organizations, supported by a diverse Analytical Reference Materials (ARM) product portfolio. Effectively articulates the client's value propositions in all customer interactions while building robust business relationships across various organizational levels. Identifies new business opportunities within accounts and actively pursues leads, quotes, and abandoned carts to successfully close sales.

Responsibilities

• Achieves annual sales targets; understands and implements systems, contracting, and pricing strategies.
• Builds relationships to promote sales growth of assigned accounts through outbound phone, email, or other methods of communication; establishes working relationships with end-users and buyers in order to secure sales.
• Develops and maintains effective relationships with multiple customer departments (e.g., Purchasing, Research & Development, Engineering, Maintenance, Laboratory, and Quality); identifies key players at customers' organizations - understands and meets customers' needs.
• Probes and identifies customer opportunities that are not readily apparent; offers solutions.
• Is empowered to coordinate efforts with other departments (such as marketing, applications, customer experience, and credit / accounting) to ensure the satisfaction of and bolster relationships with their assigned accounts.
• Works with the ARM customer experience team to generate quotes, ensure that orders are entered and that products are shipped in a timely fashion.
• Engages with dormant assigned accounts that have no recent sales activity within a defined period; identifies potential new opportunities.
• Understands the account management process; develops strategies and implements plans to grow profitable sales; presents plans during business review meetings.
• Develops new business through researching and understanding the customer's market (e.g., environmental, food & beverage, pharma & life sciences, petrochemistry, forensics & toxicology, etc.).
• Attends product / vendor / systems meetings and training sessions to stay up to date on new product introductions and current product portfolios.
• Utilizes supplier catalogs, online databases, and other appropriate resources to cross-reference products to meet customer order requirements. Makes suggestions for alternative products when items are not in stock.
• Assists customers with buying decisions : researches products, cross-references against similar products available from key competitors, and provides pricing & availability.
• Utilizing Salesforce.com as well as other applications, maintains accurate records and the files necessary for proper management of customers.
• Performs other duties as assigned.

Qualifications

Location

Employment Type

Compensation & Benefits

About Ventura Solutions

Ventura Solutions is a reputable end-to-end medical device and combination product consulting, staffing, and training firm. With our deep industry expertise spanning medical devices and combination products, coupled with an outstanding talent pool, we stand out as the preferred option for a diverse array of projects. On the consulting side, we integrate seamlessly into your team and manage small to complex Statement of Work (SOW) projects. On the staffing side, we help source, screen, and onboard reputable employees to fill temporary, temp-to-permanent, and permanent job openings. We accelerate product development, keep products compliant, and help build great organizations. For more information, visit us at www.ventura-solutions.com.

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