Server

Prime 55 Restaurant Downtown is looking for one Server to join our team.

We are located at 1019 Pine Street.

Our ideal candidate is attentive, ambitious, and hard-working.

A restaurant server, often referred to as a waiter or waitress, plays a vital role in providing excellent customer service and ensuring the smooth operation of a restaurant.

Job Summary:

• As a Restaurant Server, your primary responsibility is to provide exceptional dining experiences to guests by taking orders, serving food and beverages, and maintaining a clean and organized dining area.
• Your friendly and attentive service contributes to the overall satisfaction of restaurant patrons.

Key Responsibilities:

• Customer Service: Greet and welcome guests as they arrive at the restaurant.
• Assist guests with menu choices, provide recommendations, and answer questions about the food and beverages.
• Take accurate food and drink orders and relay them to the kitchen and bar staff.
• Ensure that guests have a positive and enjoyable dining experience.

Order Management:

• Relay orders to the kitchen staff and bar, ensuring timely and accurate preparation and delivery of food and drinks.
• Verify that orders are prepared correctly and visually appealing before serving them to guests.
• Handle special requests or dietary restrictions from customers.

Table Maintenance:

• Set up and clean tables before and after guests' dining experiences.
• Ensure tables are properly arranged and utensils, glassware, and condiments are in place.
• Continuously monitor tables to promptly clear dirty dishes and refill drinks.

Payment Processing:

• Present bills to guests and process payments accurately.
• Handle cash and credit card transactions, provide change, and process payments through the restaurant's POS system.
• Thank guests for their patronage and invite them to return.

Knowledge of Menu and Specials:

• Stay informed about the restaurant's menu, including daily specials and promotions.
• Communicate any changes or updates in the menu to guests.
• Provide detailed information about the ingredients, preparation methods, and allergens in dishes.

Upselling and Add-ons:

• Suggest additional items such as appetizers, desserts, or drinks to enhance the dining experience.
• Upsell higher-margin menu items when appropriate.

Cleanliness and Hygiene:

• Maintain a clean and organized workstation.
• Follow food safety and sanitation guidelines to ensure a safe dining environment.
• Adhere to personal hygiene standards and dress codes.

Qualifications:

• Previous experience as a server or in customer service, preferably in a restaurant setting.
• Excellent interpersonal and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of the menu and the ability to describe dishes to guests.
• Strong attention to detail and a customer-oriented attitude.
• Basic math skills for processing payments accurately.
• Ability to stand and walk for extended periods and lift trays of food and drinks.
• A restaurant server is a critical part of the dining experience, as they are often the primary point of contact between guests and the restaurant.
• Providing attentive, friendly, and efficient service is essential to ensuring customer satisfaction and repeat business.
• Are you that person?

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