Brokerage Carrier Sales Manager

Job Description

Job Description

Description :

LOGISTICS FOR THE INDUSTRIOUS

At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you.

POSITION SUMMARY :

The Specialized Capacity Manager is responsible for overseeing real-time tracking and tracing of shipments, ensuring consistent communication with carriers, and supporting after-hours freight operations. This role plays a key part in maintaining service levels, coaching and training team members, and driving operational continuity across all shifts. The Capacity Manager works closely with carrier sales, dispatch, and customer service to ensure proactive load coverage and execution.

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION :

• Oversee the daily tracking and tracing of all active shipments to ensure timely pickups, deliveries, and updates.
• Manage and support after-hours and weekend freight operations, including issue escalation and load coverage coordination.
• Provide coaching, onboarding, and training for tracking, tracing, and carrier operations staff.
• Monitor communication between internal teams and carriers, ensuring visibility and accuracy across all loads.
• Use technology platforms to track performance, service failures, and exception handling procedures.

Requirements :

OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE :

REQUIRED EDUCATION / EXPERIENCE :

PREFERRED EDUCATION / EXPERIENCE :

REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.) :

OTHER INFORMATION :

BENEFITS :

This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee’s employment relationship with the Company is at-will.