Product Information Specialist

Job Description

Job Description

ABOUT BANNER SOLUTIONS

At Banner Solutions, every teammate is an owner.

Banner Solutions is more than a typical door hardware distributor – we’re obsessed with making our customers’ jobs easier through inventory availability, product findability, and top-tier customer support.

We are Securing Every Doorway and Beyond with Trusted Solutions.

Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an industry leading e-commerce platform featuring products from over 260 manufacturers. Banner Solutions aims to simplify and enhance customer experiences through efficient processes and personalized service, setting new standards in the industry.

We are entering an exciting phase of growth and expansion supported by significant investments!

JOB SUMMARY

The Product Information Team is responsible for assisting in the management and improvement of product data for the Banner Solutions item master through line reviews, price updates, daily edit requests, and special projects as determined by the Project Information Manager and SVP of Supply Chain. Additionally, the team supports on demand item creation needs for the sales team.

Product Information is also responsible for the data enrichment, maintenance, and expansion of the BannerSolutions.com product offering, maintenance / updates to Akeneo PIM, and product information support for other e-commerce projects / initiatives.

The Product Information Specialist is a full-time position requiring strong organizational, analytical, and communication skills with the opportunity to substantially impact profitability and efficiency throughout the company. This is a role that presents challenging problems to solve, while providing exposure to a wide-range of job functions, as well as an excellent opportunity for growth potential.

PRIMARY RESPONSIBILITIES

• Create new items in the ERP on demand for sales team as requested
• Update, correct product information errors in ERP as reported via ticket system
• Perform regular price updates to items in ERP as issued by our suppliers
• Process large product load requests from Product Management
• Investigate and correct pricing and data issues in ERP as needed
• Support Product Information projects and initiatives as directed by Product Information Manager

WHAT YOU WILL NEED TO SUCCEED

P21 Epicor or similar ERP

Experience with pivot tables, Power Query, VBA a plus but not required

Communicates with accuracy, professionalism, and kindness in all interactions

WHY JOIN BANNER?

Banner Solutions is a great fit if

What You’ll Gain by joining Banner