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Contact Center Care Coordinator
Contact Center Care CoordinatorVirtualVocations • Baton Rouge, Louisiana, United States
Contact Center Care Coordinator

Contact Center Care Coordinator

VirtualVocations • Baton Rouge, Louisiana, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Contact Center Care Coordinator.

Key Responsibilities

Ensure a positive experience for patients by focusing on satisfaction and resolution

Respond to customer inquiries via phone, email, and chat in a timely and professional manner

Document customer interactions and follow up to ensure issues are resolved satisfactorily

Required Qualifications

High school graduate or equivalent

Two years of experience in a call center-related role

Proven work experience in a customer service role

Relevant training in call center or contact center environments

Previous healthcare experience and familiarity with medical terminology

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Center Care Coordinator • Baton Rouge, Louisiana, United States

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