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Technical Writer
Technical WriterMassGenics • San Antonio , Texas
Technical Writer

Technical Writer

MassGenics • San Antonio , Texas
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  • [job_card.full_time]
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A client of Innova Solutions is immediately hiring for a Technical Writer

Position type: Full-time, Contract
Duration: 24 Months
Location: San Antonio, Texas 78215


As a Technical Writer you will:

  • Writes content and documents to help end users make better decisions and complete online tasks. They work closely with designers, product managers, and engineers to craft micro-level content that enables user success.
  • Write documents, create process flows with supporting procedures and edit their work for distribution. This skill is especially important as we migrate existing content pages and PDFs to our new content management systems in AEM (Adobe Experience Manager).
  • Edit and write online content to ensure its is optimized for webpages and applications, it follows our style guide, and aligns with the objectives outlined by our marketing, change management, learning, and communication teams. The Technical Writer is instrumental in developing documentation to help non-technical experts use our CMS tools to optimize their own content.
  • Create usable and accessible documentation to assist end users adopt and appreciate new tools, determines the clearest and most logical way to present information for greatest reader comprehension, ensures our micro-content is written at our target readability level, meets with subject-matter experts to ensure specialized topics are appropriately addressed, updates procedures and documentation, copyedits content delivered by other team members, updates mockups before and after usability testing as needed to meet our User Experience (UX) goals, reviews analytics and recommends changes to optimize the UX, organizes information for the convenience of the reader, ensures writing is accurate, concise, conforms to our style guide; provides expertise to team members as we design components, templates, pages, and experiences for end users.


The ideal candidate will have:

  • Bachelor's of Science or Related Filed
  • 2+ years' experience writing for the web, mobile applications, or digital tools.
  • Ability to write and edit microtext
  • A portfolio or writing examples that demonstrate user centered design and business acumen.
  • Adobe Experience Manager (AEM)
  • Experience editing content in design tools like Figma
  • Search Engine Optimization (SEO)
  • Copy Editor


Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.
ASK ME HOW.
Thank you!

Chaitanya Deole
678-487-8365
Chaitanya.deole@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: $55.00 - $57.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

  • Named One of America’s Best Employers for New Grads by Forbes (2024)
  • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications


Website: https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Thank You!
Team Innova Solutions

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