System Analyst / Systems Engineer

We are seeking a detail-oriented and technically skilled System Analyst / Systems Engineer to design, implement, and support Customer Identity and Access Management (CIAM) solutions using the Strivacity platform.

The ideal candidate will combine strong analytical, technical, and security expertise to deliver seamless, secure, and user-friendly authentication experiences for our customers.

This role involves collaborating with cross-functional teams to analyze business needs, configure identity solutions, integrate systems, and ensure compliance with security and privacy standards.

Key Responsibilities :

• Design, configure, and maintain CIAM solutions leveraging the Strivacity platform to manage customer authentication, authorization, and identity lifecycle.
• Analyze business requirements and translate them into technical specifications and solution designs.
• Perform system analysis , troubleshooting, and optimization to ensure high availability, scalability, and performance of identity solutions.
• Collaborate with security, infrastructure, and application teams to ensure alignment with enterprise security architecture and data protection standards.
• Support implementation of MFA, adaptive authentication, and customer identity verification workflows.
• Develop and maintain system documentation, technical diagrams, and configuration guides.
• Participate in system testing, release management, and incident response related to identity and access management.
• Monitor CIAM platform performance and provide ongoing operational support and enhancements.

About AgreeYa :

AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at www.agreeya.com for more information.

Equal Opportunity :

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at www.agreeya.com / career-culture to learn about our Career & Culture.