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Customer Care Representative

Customer Care Representative

VirtualVocationsKansas City, Missouri, United States
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A company is looking for a Customer Care Representative - Remote Shifts.

Key Responsibilities

Answer inbound calls and schedule patient appointments in a multi-specialty, multi-location environment

Obtain, verify, and update patient information while maintaining confidentiality

Adhere to call center standards and achieve minimum call quality and customer satisfaction thresholds

Required Qualifications

High School Graduate / GED required

1+ year of healthcare experience required

EPIC system experience preferred

2 years' customer service experience preferred

Previous office and computer experience required

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Customer Care Representative • Kansas City, Missouri, United States

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