Talent.com
Customer Care Representative

Customer Care Representative

VirtualVocationsKansas City, Missouri, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Care Representative - Remote Shifts.

Key Responsibilities

Answer inbound calls and schedule patient appointments in a multi-specialty, multi-location environment

Obtain, verify, and update patient information while maintaining confidentiality

Adhere to call center standards and achieve minimum call quality and customer satisfaction thresholds

Required Qualifications

High School Graduate / GED required

1+ year of healthcare experience required

EPIC system experience preferred

2 years' customer service experience preferred

Previous office and computer experience required

serp_jobs.job_alerts.create_a_job

Customer Care Representative • Kansas City, Missouri, United States