Customer Care Representative

A company is looking for a Customer Care Representative - Remote Shifts.

Key Responsibilities

Answer inbound calls and schedule patient appointments in a multi-specialty, multi-location environment

Obtain, verify, and update patient information while maintaining confidentiality

Adhere to call center standards and achieve minimum call quality and customer satisfaction thresholds

Required Qualifications

High School Graduate / GED required

1+ year of healthcare experience required

EPIC system experience preferred

2 years' customer service experience preferred

Previous office and computer experience required