ISP Telecommunications Customer Premise Technician - Level IV - Cleveland, Ohio

Job Description

Job Description

At PEARCE , we've got a career for you!

Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets.

Your Impact :

The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision.

Core Responsibilities :

• Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy.
• Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration.
• Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc.
• Deep understanding of fiber installation standards and procedures.
• Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation.
• Responsible for the accuracy of all documentation as required.
• Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required.
• Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness.
• Comply with system update requirements of all company / customer installation documents.
• Ability to resolve any project related issues utilizing defined processes.
• Read, understand, and apply job / equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports.
• Perform in-process and final quality audits to ensure all items meet or exceed industry and / or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management

Be capable of performing the following work operations / job activities without supervision or direction :

Specific duties may vary or evolve over time based on business and client needs.

Core Experience :

Physical / Work Environment :

At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards.

At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool / equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses.

This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process.

Base Pay Range

$62,000—$72,000 USD

What We Offer

Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment.

At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.

Learn more about us at www.Pearce-Services.com!