We are looking for someone to join our amazing tech support team.
Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.
Strong work ethic : you won't be micromanaged but you will be expected to produce great work and have very happy customers.
Flexible : you'll deal with a wide range of tickets so you'll need to able to adjust on the fly.
Professional : provide exceptional service to all users.
Requirements :
Bachelor's degree or equivalent
Entry level to 1 year experience with customer service, customer success, account management, & social media
Tireless work ethic that is up for the hustle-and-bustle of a tech startup
A desire to learn and understand everything-become a product expert
Energetic, positive attitude is a must. We definitely love to laugh and have fun!
Excellent verbal and written communication skills
Highly organized with demonstrated attention to detail
Candidates must be authorized to work in the US
Specific responsibilities include...
Create an exceptional personal experience for CMB customers
Become a product expert
Serve as the primary contact between the customer and the company, answering all types of customer inquiries via email
Troubleshoot and resolve customer issues, bugs, and complaints with care
Contribute to product planning by providing customer feedback to management to improve customer experience
Potential to work cross-functionally with product, engineering, marketing, and QA. Show us what other skills you have and we'll put them to use!
Tech Support • 94131 San Francisco, CA, US
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
Learning Technology Support Consultant (7584U), Haas School of Business - 84866.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and...[internal_linking.show_more]
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]
There's still Time to Make a Difference in the 2025-2026 School Year!.We're hiring now! Zen Educate is looking for Para Educators.You'll grow your skills, gain meaningful experience, and work where...[internal_linking.show_more]
We're looking for an experienced Customer Support Engineer to serve as Tier 2 support for Impart Security's growing customer base.You'll be the technical expert who helps customers successfully ope...[internal_linking.show_more]
Replo | Founding Technical Support Engineer.Technology has revolutionized how we approach job hunting, and this book streamlines the process into a fast, efficient system that works.Instead of rely...[internal_linking.show_more]
About Workato Workato transforms technology complexity into business opportunity.As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting dat...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
A business intelligence platform located in San Francisco is seeking a Product Expert to provide high-touch technical support for customers.The role involves using SQL and data analytics skills to ...[internal_linking.show_more]
A leading software monitoring company is seeking a Technical Support Engineer to assist software developers in solving complex issues.The ideal candidate will have over 8 years of experience, a cod...[internal_linking.show_more]
A technology company seeks an Application Support Manager to lead a global support team, ensuring high performance and quality in application services.Responsibilities include team management, inci...[internal_linking.show_more]
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...[internal_linking.show_more]
Photo Studio Technical Support – Jamf Admin.Seeking a Technical Associate to provide exceptional production support in a fast‑paced, high‑volume digital studio.This role is a unique hybrid of IT su...[internal_linking.show_more]
We are seeking an experienced Senior Technical Support & Data Platform Analyst to provide hands-on support for complex, integrated systems in a cloud-based data environment.This role is ideal for a...[internal_linking.show_more]
Roots Surrogacy is seeking exceptional women for a highly supported, premium surrogacy experience.We work with intended parents who are deeply invested in creating a respectful, connected, and well...[internal_linking.show_more]
Manager, Network Deployment & Support.Manager, Network Deployment & Support Responsibilities.Manage, mentor, and support a team of engineers fostering an environment of collaboration, innovation, a...[internal_linking.show_more]
BAYAC AmeriCorps Bay Area Youth Agency Consortium (BAYAC) AmeriCorps collaborates with schools and community-based organizations to serve youth and families in the San Francisco Bay Area.BAYAC Amer...[internal_linking.show_more]
A leading AI organization is seeking a Support Systems Architect to design and implement automated workflows for their User Operations team in San Francisco, California, using cutting-edge tools li...[internal_linking.show_more]
