Customer Complaint Analyst

Customer Solutions Unit Complaint Analyst

At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of values that are the core pillars that define our culture and help bring our brand purpose to life :

• We are stronger as one : We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
• We deliver on commitments : We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate : We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive : We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Corebridge Financial makes a tremendous difference in people's lives. We help people plan to protect the future they envision and make decisions during the most difficult moments through the solutions and services we provide. Corebridge Financial brings together a broad portfolio of retirement, life, and institutional products offered through an extensive distribution network. With our customer-focused service, breadth of product expertise, deep distribution relationships, and team of talented employees who are passionate about what they do, we provide solutions for secured futures.

As a Customer Solutions Unit Complaint Analyst, you will be responsible for facilitation with all product lines and business units, research on internal administrative systems and responding to regulatory, executive and consumer complaints. Additionally, you are capable of driving continual improvement and impacting a productive work environment.

What our employees like most about working for Corebridge Financial :

We want to hear from you today if you can :

What we are looking for :

Why Corebridge?

At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.

Benefit offerings include :

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an equal opportunity employer. Corebridge Financial is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com.

Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law. We will consider for employment qualified applicants with criminal histories, consistent with applicable law.