Designer Relations & Sales Operations Coordinator
Claire Crowe Collection
Full-Time
Luxury InteriorsClient Experience + Sales OperationsClaire Crowe Collection is a high-end, nature-inspired metalwork studio serving interior designers and homeowners nationwide. We craft artisan fireplace screens, lighting, and sculptural metalwork with a focus on beauty, craftsmanship, and heirloom quality.
We’re hiring a Designer Relations & Sales Operations Coordinator to support our trade clients, manage custom project details, and keep our sales operations running smoothly. This is a high-touch, detail-driven role supporting ~500+ designer inquiries per year.
If you love working with designers, enjoy managing many moving pieces, and pride yourself on clarity and follow-through, this could be an excellent fit.
What You’ll Do
Serve as a polished, responsive point of contact for interior designers and trade clientsPrepare clear, accurate quotes (standard + custom) and guide designers through optionsCollect and clarify all required customization details; ensure clean handoff to productionManage order processing across QuickBooks, Shopify, CRM, and internal tracking sheetsApprove and onboard new trade accounts; send welcome materials and maintain accurate recordsMaintain and organize the pre-sale CRM pipeline; track origins, follow-ups, and deal progressionRespond same-day to email inquiries, phone calls, and marketplace inquiries (1stDibs / Chairish)Follow up on open quotes, open invoices, and dormant opportunitiesSupport ongoing trade-program growth through thoughtful outreach and relationship nurtureUse our AI tone-of-voice tools to keep communication polished, consistent, and on-brandWhat Makes You a Strong Fit
Experience in interior design, luxury furnishings, custom fabrication, or a related fieldExcellent written communication — polished, clear, warm, and confidentExtremely organized and detail-obsessedComfortable managing many active projects and long sales timelinesService-oriented mindset with a natural ability to build designer relationshipsComfortable using CRM systems and learning AI tools for writing and workflow supportCalm under pressure and proactive with follow-throughWhy Join Us
Work inside a small, creative, design-driven studio with a national trade presenceInteract daily with talented interior designers and architectsPlay a meaningful role in the customer experience and the company’s long-term growthJoin a team deeply committed to craftsmanship, beauty, and sustainable, profitable growthCompensation
Base salary to be determined depending on experienceHealth insurance contributionPTO + paid holidaysParticipation in company growth bonus programHow to Apply
Please send your resume and a brief note about why this role speaks to you to :
📩 claire@clairecrowecollection.com
We look forward to meeting you.