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Designer Relations & Sales Operations Coordinator
Designer Relations & Sales Operations CoordinatorClaire Crowe Collection • Dallas, TX, United States
Designer Relations & Sales Operations Coordinator

Designer Relations & Sales Operations Coordinator

Claire Crowe Collection • Dallas, TX, United States
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  • [job_card.full_time]
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Designer Relations & Sales Operations Coordinator

Claire Crowe Collection

  • Dallas, TX (On-site)

Full-Time

  • Luxury Interiors
  • Client Experience + Sales Operations

    • Claire Crowe Collection is a high-end, nature-inspired metalwork studio serving interior designers and homeowners nationwide. We craft artisan fireplace screens, lighting, and sculptural metalwork with a focus on beauty, craftsmanship, and heirloom quality.

    We’re hiring a Designer Relations & Sales Operations Coordinator to support our trade clients, manage custom project details, and keep our sales operations running smoothly. This is a high-touch, detail-driven role supporting ~500+ designer inquiries per year.

    If you love working with designers, enjoy managing many moving pieces, and pride yourself on clarity and follow-through, this could be an excellent fit.

    What You’ll Do

  • Serve as a polished, responsive point of contact for interior designers and trade clients
  • Prepare clear, accurate quotes (standard + custom) and guide designers through options
  • Collect and clarify all required customization details; ensure clean handoff to production
  • Manage order processing across QuickBooks, Shopify, CRM, and internal tracking sheets
  • Approve and onboard new trade accounts; send welcome materials and maintain accurate records
  • Maintain and organize the pre-sale CRM pipeline; track origins, follow-ups, and deal progression
  • Respond same-day to email inquiries, phone calls, and marketplace inquiries (1stDibs / Chairish)
  • Follow up on open quotes, open invoices, and dormant opportunities
  • Support ongoing trade-program growth through thoughtful outreach and relationship nurture
  • Use our AI tone-of-voice tools to keep communication polished, consistent, and on-brand

    • What Makes You a Strong Fit

  • Experience in interior design, luxury furnishings, custom fabrication, or a related field
  • Excellent written communication — polished, clear, warm, and confident
  • Extremely organized and detail-obsessed
  • Comfortable managing many active projects and long sales timelines
  • Service-oriented mindset with a natural ability to build designer relationships
  • Comfortable using CRM systems and learning AI tools for writing and workflow support
  • Calm under pressure and proactive with follow-through

    • Why Join Us

  • Work inside a small, creative, design-driven studio with a national trade presence
  • Interact daily with talented interior designers and architects
  • Play a meaningful role in the customer experience and the company’s long-term growth
  • Join a team deeply committed to craftsmanship, beauty, and sustainable, profitable growth

    • Compensation

  • Base salary to be determined depending on experience
  • Health insurance contribution
  • PTO + paid holidays
  • Participation in company growth bonus program

    • How to Apply

    Please send your resume and a brief note about why this role speaks to you to :

    📩 claire@clairecrowecollection.com

    We look forward to meeting you.

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