Client Services CoordinatorCommunity Medical Services • Eugene, Oregon, USA
serp_jobs.error_messages.no_longer_accepting
Client Services Coordinator
Community Medical Services • Eugene, Oregon, USA
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionEnjoys a consistent schedule. Is excited to work in an outpatient setting much like a doctors office. Remains friendly helpful and courteous when interacting with clients including those who are chemically dependent. Greets and attends to clients in person and over the phone Answers all phone calls in a professional and courteous manner Manages the patient flow of a high volume of clients in a fast-paced environment May place outbound calls to schedule follow-up appointments or to engage clients in treatment Creates new client profiles and enters demographic information in electronic health record Schedules appointments using electronic scheduling system Completes accurate documentation of client visits in their electronic health record Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized. Coordinates intakes on a walk-in basis including assisting clients with completion of required documentation and scheduling with an available provider and counselor to complete intake process Verifies insurance eligibility through various insurance portals setting up billing episodes in electronic health record Establishes client payment plans and financial contracts collects and posts payments Ensures confidentiality of all client and employee information Assists in the de-escalation of clients using a trauma-informed approach Triages client issues to secure most appropriate solution Introduces clients to the Recovery Connect engagement app and help them navigate it as needed Completes end of day tasks including reconciling deposit and payment records Verifies cash in cash box at the beginning of shift and reconciles cash count at the end of the day Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving clients clients and / or staff Participates in in-service / education regarding Quality Improvement or required job-focused education Helps maintain inventory and assist in ordering clinic supplies Performs general office duties such as document preparation scanning faxing High School Diploma / GED 1 years of experience in customer service is required 1 years of front desk experience preferably at hospital front desk or multi-physician practice is required Hospital front desk or multi-physician front desk experience preferred For employees in the following states (TX / OH / MN / IN / WI) : Motor Vehicle Valid state-issued drivers license and MVR clearance is required; a 39-month MVR is required for any applicant at the time of the interview Ability to communicate clearly and effectively between all organizational levels and with outside providers Basic computer knowledge including ability to navigate in electronic health records Culturally competent and sensitive to client and employee needs Demonstrated ability in medication administration accuracy and ability to maintain accurate client records Excellent organizational skills accuracy and attention to detail Problem solving conflict resolution time management and strong customer service skills Strong team player comfortable working in a fast-paced setting Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR Flexible with the ability to work in a continuously changing environment Ability to work flexible hours including nights weekends and holidays Employees will be required to travel to the bank for cash deposits and must pass an MVR check for employment in the following states : (TX / OH / MN / IN / WI) Frequent use of a telephone computer printer fax machine and copier Frequent use of the internet and various web browser software and Microsoft Office products including Outlook Word Excel and PowerPoint Frequent use of electronic health record Prolonged sitting standing frequent bending stooping or stretching associated with an office environment Frequent and prolonged typing and operation of computer keyboard and telephones Some lifting may be required : Employee must regularly lift and / or move up to 10 pounds frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 50 pounds
Full-time
Description
Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager you will greet clients and visitors with professionalism compassion and a trauma-informed approach. Youll play a key role in coordinating client care including scheduling appointments assisting with walk-in intakes and addressing client concerns.
As part of our mission to help individuals recover from substance use disorders youll thrive in a supportive engaging and fulfilling work environment where your contributions are valued.
Along the way well invest in your well-being through a benefits package for full-time employees that includes :
- Subsidized medical dental and vision insurance
- Health savings account
- Short and long-term disability insurance
- Life insurance
- Paid sick vacation and holiday time
- 401K retirement plan with match
- Tuition and Continuing Medical Education reimbursement up to 100%
- Employee assistance program to support your mental health and wellness
- Ongoing professional development
Were looking for someone who :
Responsibilities :
Requirements
Skills :
Tools and Equipment :
Physical Working Conditions and Office Setting Description :
#CLSTF
About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex disability status sexual orientation gender identity age protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Required Experience :
IC
Key Skills
Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients
Employment Type : Full-Time
Experience : years
Vacancy : 1
serp_jobs.job_alerts.create_a_job
Client Service Coordinator • Eugene, Oregon, USA
Job_description.internal_linking.related_jobs
Event Services Technician - PTOC.Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better.
With an expert balance of big-picture pro...serp_jobs.internal_linking.show_more
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...serp_jobs.internal_linking.show_more
Work From Home - Client Services Representative.Our company has moved to 100% virtual, work-from-home positions.This position allows you to build your career around your life, rather than being for...serp_jobs.internal_linking.show_more
Limited Positions - Now hiring for the 2025–2026 school year.We're hiring now! Zen Educate is looking for Para Educators.
You'll grow your skills, gain meaningful experience, and work ...serp_jobs.internal_linking.show_more
Customs and Border Protection Officer (CBPO).Please make sure you read the following details carefully before making any applications.
Customs and Border Protection (CBP) offers those interested in ...serp_jobs.internal_linking.show_more
The Assistant Manager, Experience Center (XC) partners with the Manager to oversee the day to day activities of a team of Financial Solutions Representatives in processing routine financial transac...serp_jobs.internal_linking.show_more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more 
PeaceHealth is seeking a Centralized Scheduling Coordinator - Remote (OR) for a Full Time, 1.The salary range for this job opening at PeaceHealth is $21.
The hiring rate is dependent upon several fa...serp_jobs.internal_linking.show_more
Remote Agent — Talent Find Professional.Many people want work that feels meaningful and gives them the freedom to build a better future.
At Talent Find Professional, we help motivated individuals st...serp_jobs.internal_linking.show_more
Coordinator, LGBT Education & Support Services.Student Life / Services, Planning / Project Management, Diversity, Equity, and Inclusion.
Office of the Dean of Students.Appointment Type and Duration : .Oct...serp_jobs.internal_linking.show_more The Relationship Banker is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team.
As a Relationship Banker, you'll work in a fast-paced env...serp_jobs.internal_linking.show_more 
Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs) / Private Wealth Advisor(s) (PWAs) / teams on a daily basis.
Through regular interactions wi...serp_jobs.internal_linking.show_more
Centralized Scheduling Coordinator - Remote (OR).PeaceHealth is seeking a Centralized Scheduling Coordinator - Remote (OR) for a Full Time, 1.
The salary range for this job opening at PeaceHealth is...serp_jobs.internal_linking.show_more Customs and Border Protection Officer (CBPO).A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Customs an...serp_jobs.internal_linking.show_more Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs) / Private Wealth Advisor(s) (PWAs) / teams on a daily basis.
Through regular interactions with...serp_jobs.internal_linking.show_more PeaceHealth is seeking a Referral Coordinator for a Per Diem / Relief, Day position.The salary range for this job opening at PeaceHealth is $24.
The hiring rate is dependent upon several factors, incl...serp_jobs.internal_linking.show_more 
We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income.
You’ll explore proven side-hustle models, try them out, and find...serp_jobs.internal_linking.show_more
Centralized Scheduling Coordinator - Remote (OR).PeaceHealth is seeking a Centralized Scheduling Coordinator - Remote (OR) for a Full Time, 1.
The salary range for this job opening at PeaceHealth is...serp_jobs.internal_linking.show_more
On Call Generalist & Specialty Event Services Technician - Oregon (Bend, Eugene, Portland, Sunriver)
Pinnacle Live • Eugene, OR, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Client Service Coordinator
Banfield Pet Hospital • Eugene, OR, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Work From Home - Client Services Representative
Global Elite Texas • Eugene, Oregon, United States, 97401
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
School Aide - Great Opportunity
Zen Educate • Cottage Grove, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customs and Border Protection Officer - Experienced (GS9)
U.S. Customs and Border Protection • Cottage Grove, Oregon, US
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Assistant Branch Manager (West 11th Experience Center) (Full Time On-Site)
First Tech Federal Credit Union • Eugene, OR, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
United States Customs and Border Protection Officer
U.S. Customs and Border Protection • Cottage Grove, Oregon, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Centralized Scheduling Coordinator - Remote (Oregon)
PeaceHealth • Springfield, OR, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Client Support Specialist
Talent Find Professional • Eugene, OR, us
serp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Coordinator, LGBT Education & Support Services
University of Oregon • Eugene, OR, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Relationship Banker (West 11th Experience Center) (FULL TIME ON-SITE)
First Tech Federal Credit Union • Eugene, OR, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Service Associate
Morgan Stanley • Eugene, OR, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Centralized Scheduling Coordinator - Remote (Oregon)
Oregon Staffing • Springfield, OR, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customs and Border Protection Officer
U.S. Customs and Border Protection • Cottage Grove, Oregon, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Part Time-Client Service Associate
Morgan Stanley • Eugene, OR, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Referral Coordinator
PeaceHealth • Cottage Grove, OR, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Side Hustle Coordinator (Part-Time Remote)
Finance Buzz • Eugene, Oregon, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time +2
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Centralized Scheduling Coordinator - Remote (Oregon)
Remote Staffing • Springfield, OR, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted