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Sales Development Representative
Sales Development RepresentativeInstep Management • Ontario, CA, United States
Sales Development Representative

Sales Development Representative

Instep Management • Ontario, CA, United States
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  • [job_card.full_time]
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We’re a sales agency powerhouse taking the Inland Empire by storm, and we’re looking for business leaders, entrepreneurs, and sales trailblazers ready to make a real impact. Join us as a Telecommunications Sales Associate , representing Frontier Telecommunications with style, smarts, and unbeatable service. Help neighbors connect to Frontier’s internet, voice, and TV offerings—and become their go-to local tech expert.

As a Telecommunications Sales Associate, you’ll be the friendly face and local expert customers turn to for smooth, stress-free support with Frontier’s internet, voice, and TV services. Whether answering questions, resolving service hiccups, closing sales or just making someone’s day a little easier, you’ll do it all with the know-how and charisma. In this role, you’ll connect with the Inland Empire community, turn tiny interactions into memorable brand and sales experiences, and become a trusted expert for all things Frontier.

What Will I Be Doing as a Telecommunications Sales Associate?

  • Chat one-on-one with decision-makers, homeowners and renters to bring Frontier’s reliable, high-quality products directly to their doorstep.
  • Engage with customers and establish genuine rapport and trust to uncover their needs, pain points and lifestyle and position Frontier’s products as the best fit.
  • Deliver impactful product presentations that showcase features, benefits, and value in a way that drives buying decisions.
  • Negotiate and close sales while ensuring each customer receives an exceptional experience from start to finish.
  • Leverage relationship-building skills to create trust, overcome objections, and secure long-term customers.
  • Achieve and exceed sales targets by consistently converting leads into paying customers.
  • Maximize upselling and cross-selling opportunities to increase customer value and satisfaction.
  • Represent Frontier as a trusted local sales expert in the Inland Empire, building brand recognition and loyalty.

What Do I Need to Bring to the Table as a Telecommunications Sales Associate?

  • High school diploma or GED required; bonus points if you’ve tackled college coursework in business, communications, or a related field.
  • Up to 2 years in customer-facing roles like retail or call centers—though entry-level rockstars with stellar people skills are welcome.
  • Tech-comfy and ready to dive into new systems; quick learners with basic computer savvy shine here.
  • Clear, empathetic communicators who can break down tech talk and make customers feel heard.
  • Sharp troubleshooters who spot issues fast and deliver simple, effective solutions.
  • Naturally helpful, cool under pressure, and committed to turning service hiccups into smooth sailing.
  • Detail-driven and organized—you log it all, handle inquiries like a pro, and keep things accurate.
  • This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.

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