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Technical Business Analyst
Technical Business Analyst804 Technology • Orlando, FL, US
Technical Business Analyst

Technical Business Analyst

804 Technology • Orlando, FL, US
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  • [job_card.full_time]
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Job Description

Job Description

$47.00 / hour

1-Year Contract

Description

This position is for a Technical Business Analyst role on the Performance Excellence Team supporting multiple global technology projects. The ideal candidate will work on projects in the following areas : Artificial Intelligence (AI), robotics, general automation and process improvements. Exceptional English verbal & writing skills required.

Role Description

  • Collaborate with stakeholders to understand business needs and gather detailed requirements for projects
  • Act as a liaison between business stakeholders and technical teams, ensuring clear communication and understanding of requirements
  • Create comprehensive documentation, including business requirements documents, functional specifications, user stories, and process documentation
  • Analyze technical systems and processes to identify areas for improvement and ensure that solutions align with business objectives
  • Work with technical teams to design solutions that meet business requirements, including system architecture and integration points
  • Analyze data to support decision-making and identify patterns
  • Develop test cases and participate in testing activities to ensure that solutions meet business requirements and function as intended
  • Assist in the change management process by helping stakeholders understand and adapt to new systems or processes
  • Support project management activities, including tracking progress, managing timelines, and ensuring deliverables are met
  • Provide training and support to end-users to ensure they understand and can effectively use new systems or processes
  • Deliver weekly updates on completed work, planned tasks, and any challenges or roadblocks; prepare status reports to track progress
  • Set up and manage basic Power BI dashboards for transparent status and task tracking
  • Proactively engage with stakeholders to confirm tasks
  • Prepare agendas and schedule status meetings with key team members

Capabilities

  • Collaborative – Actively listens to and understands issues before confidently presenting alternative solutions
  • Clear and concise communicator. Excellent communication skills, both written and verbal
  • Analytics and Results-oriented – Ability to analyze complex situations and find solutions; ability to break down complexities into concrete tasks and activities
  • Initiative – self-motivated, detail-oriented and willing to act proactively and go the extra mile to provide a quality product
  • Quality orientation – a quick learner who gets things done at the highest level of quality and impact and effectively aligns activities and resources to achieve goals in changing parameters. Detail-oriented with a focus on accuracy and quality of work
  • Able to coordinate tasks performed by cross-functional teams and work effectively with cross-cultural and remote teams
  • Assertive with ability to lead individuals with more business knowledge than herself / himself (e.g., pushing back to minimize scope creep). Ability to negotiate and resolve conflicts effectively
  • Organized – Skilled in prioritizing tasks and managing multiple responsibilities
  • Requirements

  • 8+ years’ experience with requirements gathering and writing technical business requirements documents in a corporate environment
  • Proficient in Power BI with the ability to conduct data analysis
  • Proficient in Power Automate with the ability to create and implement simple automated workflows
  • Strong documentation and note-taking skills
  • Excellent Excel skills (e.g., advanced formulas, pivot tables and basic Power Query skills)
  • Critical thinker with strong organizational skills and the ability to prioritize tasks and meet deadlines
  • Associate's degree or Bachelor's degree required
  • Optional

  • Experience with SharePoint
  • Finance or accounting background
  • Knowledge of LEAN / Six Sigma Concepts
  • Experience with JIRA (or willing to learn)
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