Quality Assurance Coordinator

Quality Assurance Coordinator

We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Summary The Quality Assurance Coordinator is responsible for ensuring the laboratory's Quality Management System (QMS) complies with ISO / IEC 17025, ISO 9001,10 CFR 50 Appendix B, and 10 CFR 21 standards. This role oversees testing, calibration, and certification activities to meet regulatory, accreditation, and customer requirements.

Job Functions

• Maintain and improve QMS in compliance with ISO 17025 and ISO 9001 17065.
• Ensure document control and proper recordkeeping for policies, procedures, and work instructions.
• Serve as primary contact for accreditation bodies and regulatory agencies.
• Manage accreditation audits, external assessments, and regulatory inspections.
• Plan, execute, and document internal audits to assess compliance and identify risks.
• Assist in Investigation of nonconformities, implement corrective actions, and verify effectiveness.
• Ensure personnel involved in testing and certification are qualified, trained, and competent.
• Maintain training records and competency assessments.
• Conduct or coordinate quality system training sessions.
• Promote continuous improvement initiatives in test methods, certification processes, and quality practices.
• Assists in addressing customer complaints and ensure proper investigation and resolution.
• Communicate quality system updates and compliance status to management.
• Work with staff to ensure test and certification results are accurate and reliable.

Qualifications

Education and Experience

Knowledge, Skills, and Abilities

Physical Demands of the Job

Additional Information