About the Role:

Grade Level (for internal use):

12

About the Role:

The Account Manager role serves as the primary commercial lead for an assigned portfolio of clients. They are focused on driving net revenue growth by fostering strong client relationships and delivering comprehensive solutions across the full MI product suite.

The Team:

Our Technology Media and Telecom Account Management team brings together diverse expertise from across S&P Global and the legacy IHS organization creating a dynamic collaborative environment during this exciting revenue transformation period. Were passionate about working together to support clients who are at the forefront of innovation especially as AI continues to reshape industries. Its an exciting time to join a team thats helping drive the future of client relationships in this rapidly evolving landscape.

Responsibilities and Impact:

The AM is the central point of contact responsible for collaborating across internal functions to deliver a cohesive customer experience. They deeply understand the client business strategies and market demands which helps them provide client insights and identify opportunities for growth and retention unlocking a value for both our customers and for MI.

Planning and Execution:

- Serve as the primary point of contact for clients within a book of business

- Holistic understanding of the account including business objectives budget cycles organizational structure critical needs and ongoing opportunities

- Build multi-threaded relationships across client stakeholders and workflows serving as a trusted advisor for solving clients business challenges

- Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners

Renewal Strategy Proposal & Negotiation:

- Account Analysis to prepare for renewal discussions

- Lead renewal and expansion negotiations

- Work with legal/procurement to finalize contracts and pricing changes.

- Identify and mitigate account risks

Client Engagement & Coverage:

- Understand account health and introduce internal resources as needed

- Build industry knowledge and expertise to advise clients on best practices

- Establish key relationships and champions within accounts

- Promote adoption of new offerings capabilities or modules

- Be the voice of the client internally

Cross Functional Coordination:

- Coordinate resources to develop comprehensive solutions to meet client needs

- Collaborate with Sales Specialists Business and Implementation teams to involve the right resources to meet client needs making warm introductions as needed

- Provide client feedback to inform product roadmap and service improvements

- Ensure alignment with CCO Strategy for key accounts

What We Are Looking For:

Basic Required Qualifications:

• Bachelors degree in Business Finance Economics or related field from an accredited institution
• 10 years of experience in relationship management account management or client-facing roles within B2B environments
• Proven track record of managing complex client relationships and driving revenue growth
• Strong communication and presentation skills with ability to engage C-level executives and senior stakeholders
• Experience with CRM platforms such as Salesforce
• Analytical mindset with ability to interpret data and translate insights into actionable client strategies

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Required Experience:

Manager

Key Skills
area management,Employee Evaluation,Cold Calling,Construction Experience,Management Experience,Profit & Loss,Territory Management,Restoration,Sales Management,Budgeting,Leadership Experience,Mentoring
Employment Type : Full-Time
Experience: years
Vacancy: 1