Sales Operations Manager

Position Description

ADP is hiring a Sales Operations Manager – for WWCO (Worldwide Commerical Operations) CoE (Center of Excellence)

**This is a hybrid role based out of our Florham Park NJ, or Maitland, FL office. Qualified candidates must live within commutable distance to one of these locations to be considered.**

ADP is looking to hire a Sales Operations Manager (part of the Commercial Operations Center of Excellence) to transform and drive improvement initiatives within our Global Proposals CoE . We are seeking an individual who is comfortable working on multiple projects simultaneously, has high energy, thinks analytically and critically, thrives when things start to move faster, and is focused on innovation. This person will be focused on optimizing our approach to proposal responses and content operations, while focusing on areas where we can streamline our processes. The successful candidate will form strong business stakeholder relationships with a variety of internal clients, collaborate with other key functions and communicate effectively on change management and successful completion of key project objectives.

Responsibilities:

• Works closely with leadership to understand and modernize RFx support processes.
• Problem solve key day-to-day support issues, while focusing on long-term priorities around proposal modernization and content development.
• Partner with multiple internal functions (. Sales, Product, Product Marketing, Marketing, to develop and implement a plan to transform and optimize our content operations.
• Designs and develops content repository that aligns with GenAI, Auto-Answer, and automation efforts
• Collaborates cross-functionally to support objectives by prioritizing content updates through efficient, measurable & scalable processes.
• Provide data-driven analysis to document and define activities that support change initiatives.