Coordinator : Correctional Education Program

Correctional Education Program Coordinator

The Correctional Education Program Coordinator serves as a resource for incarcerated learners navigating Pima Community College and provides programmatic support to incarcerated student education programs. The Correctional Education Program Coordinator is a resource specialist in multiple areas of student services and programming. The Correctional Education Program Coordinator independently provides in-person services to incarcerated learners and responds to learner and partner inquiries via all modalities. The Correctional Education Program Coordinator involves close coordination between the PCC prison staff, instructors, various College departments, and correctional facility staff. The Correctional Education Program Coordinator coordinates services in both the state and federal prison systems.

Duties & Responsibilities :

Promotes programs and supports the departmental leadership by facilitating daily operations and incarcerated learner services within contracted prison facilities.

Performs program enhancement, guidelines, goals, objectives, and activities. Analyzes and reviews program statistics, and needs; develops plans for program improvement.

Processes, monitors, and analyzes data to ensure accuracy and compliance : and researches and compiles reports and correspondence.

Provides services to incarcerated learners and the general public by responding to a variety of inquiries, prioritizing student service requests, and resolving student services concerns.

Coordinates, manages, and monitors a variety of student service functions. Solves complex problems impeding incarcerated student enrollment and retention.

Provides direct service to incarcerated students via in-person meeting, secure LMS messaging, and communication with corrections staff regarding academic programs, policies, and procedures.

Advises students on policies, procedures, and processes pertaining to multiple functional areas, in collaboration with the Academic Divisions and multiple PCC Departments. Makes recommendations according to guidelines for academic advising and financial aid.

Serves as a resource for students in completing various forms and applications; supports students with staying in compliance with college policies and procedures while abiding by prison policies and security measures; and maintains confidential student records in compliance with Family Educational Rights and Privacy Act (FERPA) and prison policies.

Maintains records and develops reports and documents for PCC, ADCRR, BOP, and other partners. Shares with partners, attends briefings, and substitutes for Advanced Program Manager when necessary.

Completes and utilizes specialized training and continuing education to maintain safety while functioning independently in the corrections environment, with in-person contact with incarcerated learners.

Collaborates with ADCRR, BOP, PCC faculty, staff, department heads, administrators, and community partners.

Creates and edits accreditation and regulatory applications and exhibits. Works with national associations to maintain and apply up-to-date knowledge of regulations and best practices for incarcerated education programming.

Implements operational procedures, forms, and processes in coordination with the District Office specifications and other campus departments. Makes recommendations for process changes and improvements as needed to accommodate prison operations.

Troubleshoots Lantern Learning Management System and secure office suite applications for use by students, staff, and faculty. Coordinates with incarcerated learners, ADCRR, and Secure LMS contractors to ensure incarcerated learners have operational tablets, applications, and supplies.

Facilitates new student enrollment, guides in navigation of graduation requirements, and assists with exit counseling and community re-entry preparations. Conducts incarcerated learner mock interviews, resource fairs, reentry simulations.

Performs all other duties and responsibilities as assigned or directed by the supervisor.