A company is looking for a Clinical Quality Specialist to uphold and strengthen the quality of care within the organization.
Key Responsibilities
Provide ongoing support to providers to maintain high-quality care delivery and professional growth
Own provider escalation, investigation, remediation, and termination processes related to client-reported complaints
Monitor and respond to clinical adverse events and assist with identifying outliers in the provider group
Required Qualifications
Master's degree in a mental health discipline
Active, cleared clinical license (e.g., LMFT, LPC, LCSW, LMHC, or equivalent) in good standing
4+ years of clinical experience required; private practice experience strongly preferred
Strong clinical judgment in handling escalations and quality-related investigations
Demonstrated ability to collaborate effectively across multiple teams
Clinical Quality Specialist • Aurora, Illinois, United States