Artificial Intelligence Engineer (Hartford)

Full Stack Engineer (Google AI)

6-month contract (opportunity for extension or to roll perm)

Hybrid, Hartford, CT

Brooksource is seeking a skilled Full Stack Engineer specializing in Google Conversational AI technologies and Retrieval Augmented Generation (RAG) to support our large healthcare client. This individual will drive the end-to-end user experience for a next-generation Conversational AI platform designed to support members and providers by accessing timely, accurate health insurance answers across digital channels. They will architect, implement, and optimize rich conversational flows using Googles Conversational AI stack, while integrating enterprise data sources to deliver context-aware, trustworthy responses.

Key Responsibilities

• Design and Develop Advanced Google AI Conversations Build and maintain dialog flows using Google Dialogflow CX, Google Vertex AI, or similar Google conversational platforms, with strong focus on contextual intent fulfillment.
• Implement Retrieval Augmented Generation (RAG) Integrate external knowledge bases and enterprise APIs with AI models to enable dynamic, contextually relevant, and reference-backed answers using RAG approaches.
• Apply Best Practices in Conversational AI Employ robust coding standards, NLP best practices, and reusable design patterns to ensure consistent and scalable solutions.
• Collaborate Across Functions Work closely with UI / UX designers, backend teams, and data engineers to define and implement APIs, data retrieval pipelines, and conversational triggers.
• End-to-End Chatbot Lifecycle Lead the design, development, testing, deployment, and ongoing maintenance of conversational agents, optimizing for user engagement and satisfaction.
• Integrate with Multiple Platforms Ensure seamless interactions across digital channels (web, mobile, voice), integrating with Google Cloud and enterprise APIs as required.
• Enhance Conversational Intelligence Use Googles advanced NLP, speech-to-text, and machine learning capabilities, and Large Language Models (LLMs) to refine accuracy, dialog flow, and natural language understanding.
• Continuous Learning and Innovation Stay abreast of emerging generative AI, conversational technologies, and industry best practices, supporting business development through technology-driven innovation.
• Speech Technologies Tune and enhance speech recognition and TTS models leveraging Google Cloud Speech-to-Text and related technologies, including advanced tagging (e.g., SSML).

Required Qualifications

Preferred Qualifications

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.