Description
Job Overview :
As a Front Desk Associate , you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be d etailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in / out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities :
- Demonstrates excellent customer service, communication, and time management skills.
- Monitors Emergency Response System.
- Greets and directs Residents, guests, and invitees.
- Monitors and controls Electronic Security Control Systems.
- Responds to emergency situations in a timely and efficient manner.
- Monitors and controls access to the building.
- Maintains daily log, records, and forms.
- Resolves and follows-up on all complaints / issues.
- Maintains a safe and secure environment throughout the building / property(s).
- May be assigned other duties by the on-site property manager.
- Follows safety procedures and maintains a safe work environment.
- Other duties as required.
Skills & Qualifications :
High school diploma or equivalency preferred.College level courses in business or hospitality preferred.Two (2) to three (3) years of business experience preferred.Computer literacy : command of information system hardware / software is preferred.Effective written and verbal communication skills.Multiple language fluency is desirable.Strong customer service, communication and interpersonal skills required.Physical Requirements :
Ability to lift 30 - 50 lbs.Work in an upright standing or sitting position for long periods of time.Handle, finger, grasp and lift objects and packages.Reach with hands and arms.Communicate, receive , and exchange ideas and information by means of the spoken and written word.Ability to quickly and easily navigate the property / building as required to meet the job functionsComplete all required forms.Ability to work extended hours and weekends based on project requirements .Ability to respond to emergencies i n a timely manner.Supervisory Responsibilities
No supervisory responsibilitiesAdditional Information
Schedule : Monday-Friday 4 : 00pm - 8 : 00pmCompensation : $18.00 per hour
Disclaimer Statement
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.