Loan Processing Manager Mortgage

Work Location :

Lexington South Carolina United States of America

Hours : 40

Pay Details : $86840 - $130000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business :

Personal & Commercial Banking

Job Description :

The Loan Processing Manager - Mortgage will oversee the day-to-day operations of a residential processing team ensuring efficiency compliance and superior service delivery. They will be proactive adaptable handle a wide range of responsibilities be able to work in a fast-paced environment working with internal and external partners and is self-driven to execute on leadership directives. The Loan Processing Manager responsibilities will include pipeline management in respect to : Voice of the Customer Executing on the Monthly Funding Goal Managing Loan Velocity Managing Closing Dates Phone Metrics Quality Assurance / Control Results.

The role benefits from expertise in residential lending mortgage compliance regulations people management (12-15 Processors) strong leadership skills proficiency with Encompass Microsoft products (strong Excel skills).

Please note position is hybrid (in office 4x per week) to Jacksonville FL - Mount Laurel NJ - Charlotte NC - Greenville NC - or Lewiston SC

Depth & Scope :

• Provides people management leadership by hiring the best talent setting goals developing staff managing employee performance and compensation decisions promoting teamwork and handling any / all disciplinary actions as required
• Oversees single to multi-faceted Retail Credit and Loan Origination functions / disciplines
• Responsible for overseeing the day to day management of all assigned staff
• Provides daily leadership to staff with regards to all process policy account management processing underwriting and closing functions as needed
• Ensures established policy and procedure is followed by all operations team members
• Supports the commitment to WOW! Service by meeting or exceeding established Operational Metrics.
• Responsible for ensuring accurate loan delivery
• Provides training and / or guidance to team members and sales staff (this includes management level team members)
• Supports TD Banks mission vision strategic goals quality initiatives and service standards
• Coaches and mentors staff ensures employees are properly trained
• Adheres to all audit regulatory and compliance requirements Lending authority required in accordance with the Banks Retail Lending Authority and Exception Approval Policy
• Develops and maintains strong business relationships with Retail Product and other business partners facilitates partnership meetings
• Serves as escalation point for customer complaint resolution

Education & Experience :

Preferred Qualifications :

OCC Language :

Physical Requirements :

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

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Who We Are :

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g. eligibility for cash and / or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information :

Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process

Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.

Required Experience :

Manager

Key Skills

Loan Origination,Sales Experience,Microsoft Office,Financial Services,Customer Service,Organizational skills,Communication skills,Military Experience,Fair Housing Regulations,Inside Sales,Outside Sales,Word Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 86840 - 130000