Sr Mobile ExpertT Mobile US • Los Angeles, CA, US
Sr Mobile Expert
T Mobile US • Los Angeles, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [job_card.part_time]
[job_card.job_description]High School Diploma / GED (Required) Retail : 12+ Mos. Neighborhood Mobile Expert Care : Elite Expert, Account Care Care : Elite Expert, Technical Care Consistently performs above company average in sales metrics. Demonstrated system and tool knowledge with the ability and aptitude to learn new skills. Strong problem-solving skills and ability to handle customer escalations with a calm and professional demeanor. Demonstrated ability to work in a fast-paced environment and handle multiple priorities simultaneously. Passionate about people, teams, and our Un-carrier values. Customer Service : Strong Customer Service skills, passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required) Retail Sales : Retail experience in high volume environment and ability to work in varied environments (Required) Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required) Training : Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required) Mathematics : Consistent accuracy with basic math and proficient use of a calculator is required (Required) Pass Certification And Quarterly Re-Certification Process. At least 18 years of age Legally authorized to work in the United States Travel : Travel Required (Yes / No) : No DOT Regulated : DOT Regulated Position (Yes / No) : No Safety Sensitive Position (Yes / No) : No Hourly Base Pay : $29.50 Annualized Incentive Target : $7,200 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20 / hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Sr Mobile Expert
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise. Our company-owned Experience stores will be a destination for attracting new customers as well as providing the highest level of service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap built specifically for these locations. This store uniquely brings Team of Experts to life, where Experts and Leaders are working directly with peers in Customer Service and Engineering to create a one-stop to resolution for solving customer pain points. Sr Mobile Expert will receive one of a kind curated training and curriculum designed to enhance their expertise as well as provide ongoing development, resulting in an environment where they can best perform and grow. With a team-based culture that rewards and recognizes contribution to experience as well as store results, Sr Mobile Expert will be uniquely set up for success to deliver the BEST sales and service experiences in a customer's lifetime.
Job Responsibilities :
- Sells appropriate products, features, and services based on customer needs.
- Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
- Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
- Consistently leverages digital tools in interactions and onboarding.
- Works collaboratively to build and contribute to a culture of sales and service.
Education :
Work Experience :
Knowledge, Skills and Abilities :
[job_alerts.create_a_job]
Sr Expert Expert • Los Angeles, CA, US
[internal_linking.similar_jobs]
If you're fascinated by sports cards and memorabilia, your search ends here.Arena Club is pioneering the collectibles domain by introducing the first-ever digital card show.Spearheaded by 5x Wo...[show_more]
Join Our Team as a Retail Sales Representative!.Are you ready to dive into the fast-paced world of wireless technology and make a real impact? Join us as a Retail Sales Representative and become th...[show_more]
We are seeking a highly skilled Sr.Project Manager to oversee and lead complex projects from inception to completion.The ideal candidate will have a strong background in drywall, metal stud, managi...[show_more]
A leading gaming and entertainment company seeks a Senior Product Manager for Gameplay in Santa Monica, California.The ideal candidate will drive gameplay initiatives for Call of Duty : Mobile, with...[show_more]
Atlas Medstaff is currently seeking candidates in the Mammo Tech (Mammo Tech) profession for a 13 week contract in the Santa Rosa, California area.
Atlas Medstaff is a premier staffing firm dedicate...[show_more]
At Arbor Energy & Resources Corporation ("Arbor Energy"), we're creating technology to power our lives while protecting the planet that sustains them.
Our advanced power systems de...[show_more]
Imagine your future with us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses.
Our digital HR technology and advisory solutions cater to...[show_more]
OS (Expert), Android (Expert), Java (Advanced), Swift (Advanced), React Native (Intermediate), Kotlin (Intermediate).Months with possible extension.
San Francisco,CA or Los Angeles,CA (#LI-Onsite).W...[show_more]
At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs.Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand ...[show_more]
A prominent gaming company in Santa Monica is seeking a Senior Product Manager for Gameplay to drive gameplay initiatives for Call of Duty : Mobile.
The ideal candidate will have 8+ years of product ...[show_more]
Company Overview Fanfix is a premier content platform dedicated to empowering creators and fostering meaningful connections with their fans.
We provide a safe, brand-friendly enviro...[show_more]
A leading video game developer in Santa Monica seeks a Senior Product Manager to enhance gameplay experiences in Call of Duty : Mobile.
Responsibilities include managing gameplay initiatives, analyzi...[show_more]
VRAI is one of the fastest-growing digital-first direct-to-consumer brands.Modernizing diamond jewelry through the exclusive use of sustainably created diamonds, VRAI has innovation, craftsmanship,...[show_more]
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more] Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture.
What are you waiting for? Apply today!.Valid license...[show_more] At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs.Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand ...[show_more] Join Our Team as a Retail Sales Representative!.Are you ready to dive into the fast-paced world of wireless technology and make a real impact? Join us as a Retail Sales Representative and become th...[show_more] 
At Jubilee, we're on a mission to provoke understanding and create human connection.We explore experiences that push people to feel more, think more, and see more in others.We challenge the belief ...[show_more]
Senior Mobile Engineer
Arena Club • Santa Monica, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
JM Wireless - CA 5174 Atlantic - PT - RSR - Metro by T-Mobile
TCC Wireless LLC • Long Beach, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Sr. Project Manager
CyberCoders • Carson, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Senior Gameplay Product Manager – Mobile
Activision Blizzard,Inc. • Santa Monica, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Travel Mammography Tech - $2,380 per week in Santa Rosa, CA
AlliedTravelCareers • Los Angeles, California, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Sr. Turbomachinery Engineer - Aerodynamics
Arbor Energy • El Segundo, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Sr Sales Executive- Enterprise
Los Angeles Staffing • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Sr. Mobile Developer : 25-05544 ( No C2C)
Akraya Inc • Los Angeles, California, United States
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Sr Aerothermal Engineer
Relativity Space • Long Beach, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Product Manager, Mobile Gameplay & Growth
Activision Blizzard • Santa Monica, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Mobile Engineer (React Native)
FanFixApp, LLC • West Hollywood, CA, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Senior Product Manager, Gameplay — Mobile Shooter Growth
Blizzard Entertainment • Santa Monica, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Diamond Sales Expert - LA
Diamond Foundry • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Financial Advising Expert - AI Trainer ($50-$60 / hour)
Data Annotation • Carson, California
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Travel Mammography Tech - $2,295 to $2,544 per week in Santa Rosa, CA
AlliedTravelCareers • Los Angeles, California, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Sr Multibody Dynamics Engineer
Relativity Space • Long Beach, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
JM Wireless - CA 5174 Atlantic - FT - RSR - Metro by T-Mobile
TCC Wireless LLC • Long Beach, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Tech Lead (Mobile App)
Jubilee Media • Los Angeles, CA, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]