Employee Relations Investigator

Job Description

Under the leadership of the Employee Relations Manager, the Employee Relations Investigator will play a pivotal role in maintaining a positive work environment by ensuring that all workplace issues and conflicts are addressed promptly, fairly, and in accordance with company policies and legal regulations. The ER Specialist will investigate employee complaints, allegations, and concerns regarding various workplace matters, including harassment, discrimination, misconduct, and policy violations. Your objective will be to conduct thorough and impartial investigations to uncover facts, resolve disputes, and recommend appropriate actions to promote a respectful and inclusive workplace culture.

• Receive and review employee complaints, concerns, or allegations regarding workplace issues
• Conduct comprehensive investigations into reported incidents, ensuring adherence to established investigation procedures and timelines.
• Gather relevant evidence, including documents, emails, witness statements, and other pertinent information.
• Interview employees, witnesses, and other parties involved in the investigation process with sensitivity and professionalism.
• Examine findings objectively to determine credibility, identify root causes, and assess the severity of the situation.
• Document all aspects of the investigation process, maintaining accurate and confidential records.
• Identify potential risks and liabilities related to employee relations issues and develop proactive strategies to mitigate them.
• Prepare detailed investigation reports outlining findings, conclusions, and recommended actions.
• Present investigation findings to relevant stakeholders, including HR management, legal counsel, and senior leadership as necessary.
• Ensure all documentation complies with company policies, legal requirements, and confidentiality standards.
• Communicate regularly with the Employee Relations Manager regarding pending investigations to provide status updates.
• Analyze and evaluate employee relations trends and provide actionable feedback to the Employee Relations Manager and HR Partners.
• Collaborate with HR partners and management to facilitate resolution of employee conflicts and disputes.
• Provide guidance and recommendations on appropriate disciplinary actions, corrective measures, or preventive strategies based on investigation outcomes.

Location Description

Remington is a dynamic, growing, independent hotel management company with over 40 years of experience in the hospitality business. Providing top quality service in the areas of property management and condominium hotel management, Remington's track record of success demonstrates a unique understanding of the hotel business in all phases of the economic cycle. Our culture across these disciplines is centered on achieving results. At Remington, we believe that our people are the ultimate source of our competitive advantage.

Requirements

Education

• Bachelor's degree in Human Resources, Business Administration, or a related field and 2+ years experience in Human Resources.
• 1 year experience conducting workplace investigations is preferred.

Certifications/Technical Skills

• Proficient in MS Office, HRIS, and Talent Management Systems
• Experience with Navex system preferred.

Other

• Solid understanding and readiness to remain current with employment laws, regulations, and investigative techniques.
• Strong analytical and problem-solving skills with the ability to gather, evaluate, and interpret complex information objectively.
• Excellent communication and interpersonal skills, including the ability to interview individuals with sensitivity and maintain confidentiality.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Bilingual preferred.
• Must be able to travel up to 25% where required.