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Patient Success Advocate
Patient Success AdvocateVirtualVocations • Jacksonville, Florida, United States
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Patient Success Advocate

Patient Success Advocate

VirtualVocations • Jacksonville, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]

A company is looking for a part-time Patient Success Advocate.

Key Responsibilities

Provide professional assistance to customers via phone, email, and chat, addressing inquiries and troubleshooting issues

Educate customers on the features and benefits of technology products and services

Conduct follow-up communication to ensure issue resolution and gather feedback

Required Qualifications

Experience in a multi-channel help desk environment interacting directly with consumers

Background in a customer-facing healthcare-related field

Experience working with Medicare patients

Prior experience in a metrics-driven position

Experience in a remote work environment

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Patient Advocate • Jacksonville, Florida, United States

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