Talent.com
Catering Service Manager
Catering Service ManagerLoews Chicago O'Hare • Rosemont, IL
Catering Service Manager

Catering Service Manager

Loews Chicago O'Hare • Rosemont, IL
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Situated between the energy of Downtown Chicago and the convenience of the nation's busiest airport, Loews Chicago O'Hare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an O'Hare Oasis.

Who We Are : Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

  • Competitive health & wellness benefits, 401(k) & company match
  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement
  • Pet Insurance and Paid Pet Bereavement
  • Training & Development opportunities, career growth
  • Tuition Reimbursement
  • Team Member Hotel Rates, other discounts, perks and more

What We're Looking For :

Loews Hotels & Co is seeking a Catering Service Manager to provide outstanding levels of service in coordination and execution of catering business. This role is responsible for all event details and execution from time of assignment through event dates until final payment processing. Catering Service Manager partners with all hotel operating departments to ensure all related events, guest room stays, and other activities are executed as planned using client specifications and Loews Hotels standards. This team member will consistently achieve an outstanding level of service, exceed client expectations, be an asset to the overall hotel operation, and in turn repeat business to property and to Loews Hotels.

Who You Are :

  • Creative solution seeker that exercises flexibility to determine best outcome
  • Effective communicator, leading all interactions with empathy and professionalism
  • Forward thinker with an analytical approach to drive positive progress
  • Detail-oriented while maintaining a big picture focus
  • Masterful time manager, skilled in balancing multiple projects and deadlines
  • Veterans and military spouses encouraged to apply
  • What You'll Do :

  • Plan, coordinate and service all booked assigned Catering events
  • Lead client correspondence including facilitating all client communication and introduction to operational and vendor partners
  • Build client relationships through maintenance of consistent, professional communication and support
  • Partner with Culinary and F&B Team on customized menu options
  • Outline all details of events in the form of Banquet Event Orders and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs
  • Communicate all event details, deadlines, and key documents to clients, obtain approvals and ensure client understanding of event planning process
  • Partner with and advocate for group reservation desk and group credit and billing departments regarding receipt and input of all group reservation and payment needs
  • Prepare impactful group resumes containing all relevant event information needed for successful operational execution
  • Distribute accurate and thoroughly detailed Banquet Event Orders and group resumes by established deadlines to appropriate hotel departments
  • Determine event needs for tastings and other internal or guest facing planning meetings for all assigned groups, then coordinate and lead those meetings
  • Maintain accuracy of booking information in Delphi, including blocking of space, food & beverage function details, attachment of signed key event support documents
  • Accurately forecast and report out on group food and beverage spend
  • Oversee group room block performance, and report out on rooms utilization
  • Drive incremental banquet food and beverage and room rental revenue to achieve department budget goals
  • Attend all relevant hotel meetings and presents where appropriate, including department, staff, resume review, and banquet event order meetings
  • Responsible for soliciting client's for feedback on Meeting Planner Survey
  • Other duties as assigned
  • Your Experience Includes :

  • College degree in related field
  • Ability to sit or stand for extended periods
  • Minimum one year of experience in event execution, sales, or related experience, in full-service hotel environment or minimum two years of experience in guest-facing Customer Service and or hospitality role
  • Knowledge of hotel operational departments
  • Must be able to partner effectively with clients, guests, and all levels of hotel staff and management
  • Must be able to work a flexible schedule, including weekends and Technical - systems
  • Proficient Microsoft Office Suite
  • Delphi experience preferred; Diagramming software experience preferred
  • Salary range for this position, based on experience, is $53,600.00 to $67,000.00.

    This position is eligible for a performance-based incentive program.

    Visit this site to view benefits this role may be eligible for based on classification :

    Loews Hotels Benefits

    Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

    [job_alerts.create_a_job]

    Catering Manager • Rosemont, IL

    [internal_linking.related_jobs]
    Catering Manager

    Catering Manager

    Fooda • Riverwoods, IL, US
    [job_card.full_time]
    We believe a workplace food program is something employees should love and look forward to every day.Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Hospitality Services Manager (GURNEE)

    Hospitality Services Manager (GURNEE)

    Six Flags Great America & Hurricane Harbor • GURNEE, Illinois, US
    [job_card.full_time]
    A Food & Beverage Operations Supervisor is responsible for the day-to-day operations of multiple food and beverage locations within the park. The individual is responsible for meeting all financial ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Manager of Patient Services- IL- CDMI

    Manager of Patient Services- IL- CDMI

    Midwestern University • Downers Grove, Illinois, USA
    [job_card.full_time]
    The Manager of Patient Services supports patients by addressing questions or concerns related to quality of care access and interactions within the dental clinic. This role assists the Associate Dea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Leader

    Restaurant Leader

    Raising Cane's • Vernon Hills, IL, US
    [job_card.full_time]
    Starting from $60,000-$77,500 annually plus monthly training incentive of $1,500 •.Pay is based on location, experience, and qualifications etc. Monthly incentives after training vary and are based o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    FOOD SERVICE WORKER

    FOOD SERVICE WORKER

    Connie s Pizza Inc • Downers Grove, IL, US
    [job_card.full_time]
    The Food Service Worker will provide routine food preparation and customer assistance services throughout the restaurant. Prepares and serves drinks and food such as pizzas, sandwiches, salads, and ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant General Manager (GM)

    Restaurant General Manager (GM)

    Wooden Paddle • La Grange, IL, US
    [job_card.full_time]
    Restaurant General Manager (GM).Are you a strong leader, with the ability to spot talent and develop healthy and high-performing teams?. Do you live and breathe hospitality? Are you obsessed with ma...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Student Employee, Food Services

    Student Employee, Food Services

    Joliet Junior College • Joliet, IL, United States
    [job_card.full_time] +1
    Student Employee, Food Services.Hours needed : TWR 12P-5P F 9-230.Responsible for proper preparation and cooking of various foods and beverages. Maintaining cleanliness and sanitation of equipment th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager

    Manager

    Jersey Mike's Subs • Downers Grove, IL, US
    [job_card.full_time]
    Are you a highly skilled and motivated individual looking for an exciting management opportunity in the food and beverage industry? Do you have a passion for delivering exceptional quality and serv...[show_more]
    [last_updated.last_updated_30] • [promoted]
    CDM or RD REQUIRED-SR DIRECTOR of DINING SERVICES ( SILVER CROSS HOSPITAL) NEW LENOX IL

    CDM or RD REQUIRED-SR DIRECTOR of DINING SERVICES ( SILVER CROSS HOSPITAL) NEW LENOX IL

    USA Jobs • New Lenox, IL, US
    [job_card.full_time]
    Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restauran...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Field Service Manager

    Field Service Manager

    Culligan NA • Libertyville, IL, US
    [job_card.full_time]
    Commercial & Industrial Field Service Manager.Location - Libertyville, IL (Hybrid).Culligan is a global leader in water treatment solutions, committed to providing innovative, high-quality prod...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    MANAGER

    MANAGER

    Culvers • Gurnee, IL, US
    [job_card.full_time]
    Culver's Manager Job Description.Assists the general manager to develop maximum sales volume and profit margin.Develops managers and team members to ensure every guest who chooses Culver's leaves h...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager

    Manager

    Baskin Robbins • Naperville, IL, US
    [job_card.full_time]
    As a General Manager, you administer, direct, and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the proper implemen...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Facilities Manager

    Facilities Manager

    Addison Group • Lake Forest, IL, US
    [job_card.full_time]
    This position is eligible for medical, dental, vision, and 401(k).Our client is a mission-focused senior living community that prioritizes compassionate care, resident satisfaction, and strong inte...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Food Service Worker I

    Food Service Worker I

    QUEST FOOD MANAGEMENT SERVICES LLC • Western Springs, IL, US
    [job_card.full_time] +1
    Provides excellent customer service by preparing and serving menu items.Create the "WOW" experience for Quest guests.Food Service Worker I will have 1-2 years of experience in Food Servic...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Food and Beverage Manager

    Food and Beverage Manager

    Stein Eriksen Lodge at Deer Valley • Park City, Illinois, USA
    [job_card.full_time]
    For those who seek the best theres only Stein.Stein Eriksen Lodge : an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City Utah. Named after Norwegian Olymp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    LEAD FOOD SERVICE WORKER (FULL TIME)

    LEAD FOOD SERVICE WORKER (FULL TIME)

    Eurest • Lincolnshire, IL, US
    [job_card.full_time] +1
    We are hiring immediately for a full time .Zebra - 3 Overlook Point, Lincolnshire, IL 60069.Note : online applications accepted only. Monday through Friday, 6 : 00 am to 2 : 30 pm.Previous catering ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    CATERING MANAGER

    CATERING MANAGER

    Compass Corporate • Naperville, IL, US
    [job_card.full_time]
    Position Title : Catering Manager.Salary : $70,000 - $80,000.Other Forms of Compensation : Full Benefits : Health, Dental, Vision, and 401K. A family of companies and experiences.As the lead...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Manager - 0540

    Shift Manager - 0540

    Five Guys • Bolingbrook, IL, US
    [job_card.full_time]
    The pay for this position is $18.At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach!. Shift managers are trained to perform all of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]