Job Description
Essential/Primary Job Duties:
* Serve as a liaison between IT, Operations and the business line to analyze non-standard business and user needs, document requirements and resolve complex system problems
* Coordinate and support new and existing applications
* Research, identify and develop solutions to problems
* Involved in the planning, testing, implementation and documentation of system enhancements and conversions
* Identify system enhancements, document business needs and determine impact to current system processing
* Work with programmers and business partners to ensure accuracy of enhancements
* Facilitate meetings with business partners to extract information, ideas and thoughts; ensure all involved reach a cohesive decision
* Communicate upcoming changes to business partners and assist with training efforts
* Anticipate customer needs and proactively develop solutions to meet them
* Act as team leader for projects
* Plan and work flexibly to a deadline
* Other duties as assigned
Position level will be dependent upon internal and external experience
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
FCBI is an equal opportunity employer.
Business Solutions Analyst I • Killeen, TX
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