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Field Service Engineer
Field Service EngineerShimadzu Scientific Instruments • Birmingham, AL, United States
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Field Service Engineer

Field Service Engineer

Shimadzu Scientific Instruments • Birmingham, AL, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Overview

Field Service Engineer Location : Huntsville, AL. Salary : $75,000 - $77,000 per year.

Shimadzu Scientific Instruments is seeking a Field Service Engineer to join our team and provide exceptional service and support for analytical instrumentation. In this position, you will be responsible for repair, maintenance, and performance verification of assigned products, including demo equipment and instruments returned from customers.

Responsibilities

  • Provide daily repair and maintenance support for assigned products.
  • Conduct in-house bench repairs as needed while primarily handling field service calls with limited supervision.
  • Travel within the local region (including day and overnight trips) to support customer needs.
  • Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations.

Education and Qualifications

  • Associate degree in Electrical Engineering or Technology; a bachelor's degree is preferred.
  • At least four years of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments.
  • Strong technical knowledge and understanding of these technologies.
  • Excellent communication and customer relations skills.
  • Willingness to travel at least 50%
  • Compensation & Benefits

    This full-time, non-exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays. After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums. The starting salary range is $75,000 to $77,000 annually, paid semi-monthly. As a non-exempt position, overtime and double time pay are available as outlined in the employee handbook. Variable compensation includes an incentive plan (10% of base salary) paid semi-annually, plus a year-end discretionary bonus based on overall company performance.

    This position includes a company car with a fuel card (personal use may incur a $55 per pay deduction) and a company-paid cell phone, which remains company property but can be used for personal purposes.

    For more details on benefits, please visit .

    Additional Details

    Special notes : Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms will be deemed the sole property of Shimadzu. Equal Opportunity Employer statements follow below.

    EEO Statement

    Shimadzu Scientific Instruments is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, marital status, medical condition, national origin, physical or mental disability, race, religion, sex, sexual orientation, or other protected characteristics. If you need assistance due to a disability during the application process, please click here.

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