General Description :
ABCD’s network of neighborhood offices are the first point of contact for many individuals and families in need of critical services. The Field Operations Volunteer will assist staff in the daily operations of the neighborhood program.
Duties / Responsibilities :
- Assist with the client intake process, i.e. filling out applications, answering client inquiries and providing information about ABCD services
- Provide front desk and phone coverage
- Conduct research of other referral agencies and community resources
- Perform data entry into the Client Track system
- Assist with food pantry operations
Skills & Qualifications :
Bilingual in SpanishMust possess strong written and oral communication skillsProficient in Microsoft Office applications and Google productsAbility to lift 15 poundsFamiliarity of Boston’s communities is encouraged